Workplace Concierge / Front of House

We’re looking for a Workplace Concierge / Front of House professional to join a leading interior design business, creating a welcoming, polished and exceptional experience for clients, visitors and employees.

This is more than a traditional reception role. You’ll be at the heart of a creative and design-led environment, ensuring the workplace runs seamlessly while delivering the high level of service you would expect from a premium client-facing business.

The Role

You’ll be the first face clients and visitors see, setting the tone for their experience from the moment they walk through the door.

Your day-to-day responsibilities will include:

*

Providing a warm, professional and personable welcome to clients and visitors

*

Managing the front-of-house and reception area

*

Meeting and greeting high-profile clients and guests

*

Managing meeting room bookings and ensuring spaces are prepared to an exceptional standard

*

Coordinating refreshments, hospitality and catering for meetings

*

Managing incoming calls, emails, deliveries and couriers

*

Coordinating visitors, contractors and suppliers

*

Supporting the smooth day-to-day running of the studio/workplace

*

Liaising with facilities and building management

*

Maintaining a polished and professional presentation across front-of-house areas

*

Supporting client events, team events and workplace activities

*

Providing administrative and general office support where required

*

Being a key point of contact for employees and visitors throughout the day

About You

We’re looking for someone who understands that the small details make a big difference.

You’ll be naturally welcoming, polished and confident, with the ability to make everyone who walks through the door feel looked after.

You may come from a background in:

*

Workplace Concierge

*

Front of House

*

Reception

*

Hospitality

*

Luxury Retail

*

Hotels

*

Client Services

*

Office/Studio Management

You’ll have excellent communication skills, a professional appearance and a genuine passion for delivering outstanding customer service.

Experience within a creative, design, property, hospitality or professional services environment would be highly advantageous.

What You'll Bring

*

A warm and confident personality

*

Exceptional customer service skills

*

Strong attention to detail

*

Excellent organisation and time management

*

The ability to multitask in a fast-paced environment

*

A proactive, can-do attitude

*

Professional communication skills

*

Pride in creating an outstanding workplace and client experience