An opportunity to join an award winning luxury cruise brand as a Cruise Consultant and take charge of selling premium and ultra luxury cruise holidays to high net worth clients. You’ll manage enquiries across phone, online and in person, deliver excellent customer service, and build your own loyal client portfolio. This role is remote with one day per month in the office in Sussex and comes with a salary of £26,000 OTE £60,000.
Cruise Consultant responsibilities:
Handle new and existing client enquiries and bookings
Deliver exceptional service throughout the full customer journey
Build and nurture your own client base via social media and direct outreach
Create bespoke ATOL packages and sell colleague created itineraries
Run outbound call campaigns to generate leads
Manage a varied workload and support the wider team
Attend training, fam trips and client events
Cruise Consultant skills required:
Proven luxury cruise sales experience (2 years ideal)
Self starter who owns their pipeline and generates leads
Target driven with strong closing skills
Confident upselling and maximising booking value
Exceptional communication skills
Strong IT skills incl Microsoft Office, reservation systems & Salesforce
Additional information:
£26k base plus uncapped commission (OTE £60k)
20 days holiday (rising to 25) plus bank holidays
Regular cruise fam trips
Discounted travel
Company events & socials
EAP & Staff Savings Scheme
Monday to Friday 9am-5.30pm plus one Saturday per month
Salary description
£26000.00 - £26000.00 per year