Supplier Improvement Co-Ordinator

PURPOSE

Supplier Management

Manage vendor inbound delivery scheduling to ensure timely and efficient receipt of goods.

Responsible for supplier consignment conformance, ensuring adherence to agreed delivery and presentation standards.

Implement and manage Supplier Advance Shipping Notices (ASNs), driving compliance with established processes.

Lead supplier performance meetings, both onsite and offsite, to review service levels, address issues, and improve inbound delivery performance.

Maintain accurate records of supplier relationships, commitments, actions, and performance metrics.

Participate in supplier audits, improvement workshops, and operational reviews in collaboration with the Supplier Quality Assurance (SQA) team.

Operational Management

Work closely with Operations and Supply Chain teams to develop and implement effective supplier delivery schedules.

Ensure compliant consignment presentation to support efficient inbound receipt and put-away activities.

Drive improvements in inbound processing, reducing receipt and storage delays while supporting reduction of total cost of ownership.

Manage inbound delivery issues and implement timely resolutions to minimise operational disruption.

Authorise inventory count-down and stock adjustment activities relating to inbound receipt quantity discrepancies following supplier investigations.

Monitor and report on inbound consignment conformance and operational performance through the use of agreed metrics and KPIs.

Stakeholder Management

Act as the key liaison between Supply Chain, Operations, and Supplier to ensure effective communication and issue resolution.

Working closely with SRM Management Lead and Supply Chain Co- Ordinator’s to increase overall supplier performance and provide strategic input and attendance at supplier performance review meetings.

Build positive working relationships with internal and external stakeholders to support service excellence and delivery performance.

Facilitate collaborative problem-solving discussions to resolve day-to-day operational and supplier-related challenges.

Continuous Improvement

Investigate inbound receipt discrepancies and performance issues, identifying root causes and implementing corrective actions.

Drive continuous improvement initiatives focused on supplier conformance, delivery presentation, and internal operational processes.

Use performance data and metrics to identify trends, opportunities, and areas for improvement.

Lead and contribute to operational reviews, supplier workshops, and process improvement activities to enhance efficiency, compliance, and service performance.

Promote best practice across supplier and operational processes to improve overall supply chain effectiveness and customer outcomes.

KNOWLEDGE, SKILLS & EXPERIENCE

Proven experience in supplier management, inbound logistics, warehousing, or supply chain operations.

Strong understanding of supplier packaging, labelling, consignment presentation, and inbound compliance requirements within a warehouse or distribution environment.

Knowledge of supplier compliance processes, including ASN management, delivery documentation, goods receipt, and inventory control.

Experience monitoring supplier performance and driving compliance against packaging, labelling, and inbound delivery standards using KPIs and performance metrics.

Ability to identify, analyse, and resolve supplier packaging, paperwork, and delivery-related issues, ensuring minimal operational impact.

Strong problem-solving and root cause analysis skills, with experience implementing corrective and preventative actions to improve supplier performance.

Proven ability to challenge suppliers constructively and hold them accountable for compliance with agreed operational standards and service levels.

Excellent communication, stakeholder management, and influencing skills, with the ability to build effective relationships across suppliers, customers, and operational teams.

Highly organised with strong attention to detail, particularly when reviewing delivery documentation, compliance requirements, inventory records, and performance data.

Proficient in Microsoft Excel and other Microsoft Office applications

Full driving licence and willingness to travel regularly to supplier, customer, and operational locations.

KEY SUCCESS MEASURES

Success in the role will be demonstrated through:

High supplier compliance levels achieved across packaging, labelling, ASN accuracy, and delivery documentation, resulting in smooth inbound processing and minimal operational disruption.

Improved inbound conformance performance, with reductions in non-compliant consignments, receipt discrepancies, and supplier-related delivery issues.

Timely resolution of supplier queries and stock discrepancies, ensuring inventory accuracy and appropriate recovery of supplier credits where required.

Strong supplier relationships and accountability, demonstrated through effective performance reviews, corrective actions, and continuous improvement initiatives.

Measurable improvements in operational efficiency, including reduction in inbound receipt and put-away times, reduced rework, and lower total cost of ownership.

In return for your hard work, we offer excellent career progression opportunities and a professional environment where you can acquire, use, and continue developing your skills.

Your package will include:

* Competitive Salary

* Pension scheme with up to 6% employer matched contributions

* Life assurance

* 25 days holiday + 8 statutory bank holidays

* Holiday buy-back scheme (5 additional days available)

* Salary sacrifice car scheme - A cost-effective way to lease a new car via salary sacrifice (subject to meeting minimum earnings eligibility criteria).

* Established hybrid working structure

* Enhanced maternity and paternity leave

* Employee Assistance Programme supporting wellness with immediate access for you and your family to:

1. Virtual GP consultations and second opinions

2. Mental health support and counselling

3. Online physiotherapy

4. Access to CONNECTPlus long-term health condition support

5. Wellbeing and healthy living support

* Cycle to work scheme

* Professional Membership and Study Sponsorship

* Quarterly employee recognition awards

* Employee referral scheme with financial reward

* Benefits hub with employee retail discounts

* Discounted eye test vouchers

At TVS SCS we encourage and support our employees to realise their potential. They are empowered to take initiative and achieve high impact results that really make a difference to our business and our customers.

Security Clearance Requirement

Candidates must be eligible to undergo Baseline Personnel Security Standard (BPSS) clearance. This process includes verification of identity, right to work in the UK, employment history, and a basic criminal records check for unspent convictions. Please note that candidates must have resided in the UK for 3 years to meet BPSS eligibility requirements.

If you require any adjustments to allow you take a full and active part in the selection process, please notify us as part of your application. Please note TVS Supply Chain Solutions is an Equal Opportunities Employer.

TVS have signed the Armed Forces covenant and are a forces friendly employer