Location: Stoke-On-Trent
Salary: Up to £35,000 DOE
Hours: Monday to Friday, flexible working hours - 8:00am/8:30am -4:00pm/4:30pm
About the Role
We are currently recruiting for an experienced Logistics Coordinator to join a busy and established operation based in Stoke-on-Trent
The role provides administrative and operational support across logistics, supply chain and customer service, ensuring customer orders are processed accurately, transport is arranged efficiently and communication between customers, suppliers and internal teams is maintained.
Key Responsibilities
Order Processing & Customer Service
Accurately input and process customer orders using internal systems
Ensure orders are processed within agreed timescales
Liaise with customers regarding order status, deliveries and queries
Support the management of key customer accounts, including EDI accounts
Assist with resolving customer service issues and delivery queries
Communicate effectively with Production, Planning, Warehouse, Technical, Finance and Sales teams
Logistics & Transport Coordination
Arrange deliveries and collections with suppliers and external transport providers
Coordinate bookings with external cold storage providers
Arrange transport bookings with approved hauliers
Monitor daily transport schedules and ensure all relevant documentation is completed
Support drivers and customers with delivery and transport-related queries
Assist with resolving delivery delays, shortages and collection issues
Maintain accurate records of supplier delivery schedules and stock movements
Warehouse & Distribution Support
Produce and maintain accurate loading manifests for Goods In and Dispatch teams
Ensure all relevant paperwork and documentation is completed accurately
Support the smooth movement of goods between suppliers, warehouse and customers
Maintain accurate records of stock movements and delivery information
Reporting & Administration
Produce regular reports and KPI information for senior management
Maintain accurate databases, records and documentation
Handle and manipulate large volumes of data accurately
Use Microsoft Excel to produce reports and analyse information
Support the wider logistics and supply chain team with general administration
About You
Previous administration experience within a manufacturing, logistics, supply chain or distribution environment
Strong organisational and time-management skills
Excellent attention to detail and accuracy
Strong communication skills and the ability to work across multiple departments
Excellent working knowledge of Microsoft Excel and Microsoft Office
Experience manipulating large volumes of data
Strong Excel skills, including formulas and pivot tables
The ability to prioritise workload and work effectively to deadlines
A proactive and professional approach
The ability to work both independently and as part of a wider team
If this opportunity sounds like the right fit for you, we'd love to hear from you. Apply today or send your CV to
INDCOM
Salary description
£35000.00 - £35000.00 per year