HR Advisor

Job Title: HR Advisor

Location: London, Elephant and Castle – 3 days on site, 2 days working from home. With occasional travel to other sites (expensed).

Salary: £50,000 PA - £58,000 PA plus bonus (between 7.5% - 15%)

This HR Advisor position will report to the HR Operations Manager and will work within the Human Resources directorate. This is a permanent position.

Salary is dependent on experience, plus a bonus. Hybrid working options are available after around 5 weeks of employment.  

Benefits include:

25 Days Annual Leave plus bank holidays
Private Medical Cover
Personal Pension Plan with employer contribution (4% or 5% with the employer contributing of 8% or 10%)
Tax-efficient benefits: Cycle to Work, Home & Tech, and Green Car Leasing Schemes
Occupational Health support
Employee discount scheme
Discounted gym membership
Employee Assistance Programme

About the Role

You will sit within the centre of excellence for the provision of professional guidance and support to line managers on the management of cases which arise from the application of people management policies and practice (covering sickness absence management, disciplinary, grievance, performance improvement, discrimination, bullying & harassment, redeployment and redundancy).

Main Interfaces

Daily interfaces will be with managers who require support from the HR Operations team on people management procedures.
You will work with Trade Union and employee representatives, HR Business Partners and Stakeholders (management and supervisory level).
Other internal interfaces include HR Services, Talent Acquisition, Payroll, Pensions, Legal and Occupational Health.
Main Responsibilities

Provide advice, guidance, documentation and structured case management support to business managers.
Ensure that all case management is recorded on the HR systems to support weekly management reporting.
Manage all case work following HR policy and procedures, tracking progress against defined timescales, offering solutions to move cases to a conclusion.
Provide advice to managers on aspects of employment law, terms and conditions, and HR policy and procedures.
Undertake project work and tasks as assigned by the HR Operations Manager, providing regular updates on progress and timelines.
Support managers with resolving governance and audit findings.
Check all employment change requests submitted by managers, raising any queries for discussion with the HR Operations Manager before approving.
Monitor and record sickness absence management and poor performance within the business, coaching managers to progress their cases through all stages of the procedure.
Support managers with the management of long-term sickness with Occupational Health advice.
Demonstrate positive customer service behaviours through the provision of a seamless HR operational service to the business, ensuring cover is provided when colleagues are absent.
Ensure all issues raised via phone, face to face and email are acknowledged and responded to promptly.
Improve manager capability by identifying where local managers need coaching and support with HR procedures, delivering workshops or local coaching sessions and evaluating their effectiveness.
Ensure HR systems are updated and maintained.
Contribute to the development of HR policies and procedures, participating in working groups when requested.
Participate in job evaluation panels when requested (subject to training).
Manage relationships with Trade Union and employee representatives to ensure smooth case management processes.
Maintain reporting systems and provide management information when requested, to ensure consistency of approach and outcome.
Qualifications

Essential:

Chartered Member of the CIPD or currently undertaking CIPD studies
Experience managing a range of complex cases (disciplinaries, grievances, sickness absence management, performance, discrimination, bullying & harassment, redeployment and redundancy) and able to apply relevant techniques to situations, gained from previous HR operational roles
Experience advising managers on the application of complex terms and conditions
Excellent interpersonal and communication skills
Knowledge of employment law and HR policy and best practice
Project management skills
Ability to build relationships and influence at all levels
A track record in developing practical solutions to HR issues and effective delivery of projects and services
A tenacious personality able to see problems through to the end
Self-motivated team player
Ability to compile and analyse reports from HR systems
Ability to communicate with a diverse client group
Ability to produce succinct correspondence and reports
Ability to research, analyse and reason logically within tight deadlines
A commitment to providing excellent customer service
Desirable:

Experience working within a framework of collective agreements
Proficient in Microsoft 365 products, apps and services, including Microsoft Excel
To apply please follow the link or reach out directly to Imogen Parr