Hybrid - Peterborough
£35,224 per annum
Full Time, Temporary
As a Repairs Coordinator at Amplius, you'll play an important part in supporting our responsive repairs and empty homes service. Working closely with surveyors, contractors and colleagues across the business, you'll help ensure repairs are delivered on time, within budget and to the high standards our customers expect.
Salary: £35,224 per year
Contract: 12-month Fixed Term Contract, full time
Your week: 36.25 hours - Monday to Friday 9am to 5:15pm
Location: Hybrid with a weekly presence in our Peterborough office
You can read about our fantastic colleague benefits here - Amplius colleague benefits
Snapshot of your role
* Provide administrative support to help deliver responsive and empty homes repairs on time, within budget and to the required quality standards.
* Manage customer enquiries and requests, providing a professional, helpful and customer-focused service.
* Support the investigation of complaints and provide information to help resolve them quickly and effectively.
* Arrange asbestos surveys, inspections and any follow-up work needed to ensure quality standards are met.
* Keep systems up to date by raising works orders, processing changes, coordinating inspections and supporting payment processes.
* Produce performance reports and support the monitoring of budgets and service performance.
* Organise meetings with contractors and residents, ensuring customers are kept informed and consulted throughout repair works.
What you’ll need to thrive in this role
* Confidence using digital systems, software and technology in a busy working environment.
* Strong organisational skills with the ability to maintain accurate records.
* A focus on quality and a commitment to getting things right first time.
* An understanding of value for money and the importance of using resources effectively.
* Strong written and verbal communication skills, with the ability to build positive working relationships.
* Good problem-solving skills and the ability to make informed decisions when issues arise.
* A collaborative and inclusive approach that helps create a positive environment where everyone can succeed.
Important - Right to work in the UK is an essential requirement. We do not provide sponsorship.
Please read the attached Job Description before applying so you get the full scope of the role.
Closing: 16 September
Interviews via MS Teams: 21 September
We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities.
If you have any questions, please contact the Amplius Talent Team and we’ll be happy to assist you
Salary description
£35224.00 - £35224.00 per year