Location: Dartford (On-site)
Duration: 3 Months
Start: ASAP
Role Overview
We are looking for a Project Scheduler / Coordinator to support our customer on a large device refresh project, involving the coordination of laptop collections and associated project activities. This is a fast-paced role requiring excellent customer service skills, strong Excel capability, and the ability to manage schedules, communications, and data accurately.
Key Responsibilities
Coordinate and schedule laptop collections with end users.
Act as the main point of contact for users via email, telephone, and Microsoft Teams.
Maintain and update project schedules, trackers, and records.
Ensure collection activities are planned and completed within agreed timescales.
Update and manage records using Excel and ServiceNow.
Liaise with internal teams and stakeholders to ensure a smooth user experience.
Produce regular status updates and progress reports.
Skills & Experience
Previous experience in a Scheduler, Coordinator, or Project Support role.
Strong Excel skills, including managing trackers and large data sets.
Excellent customer service and communication skills.
Strong organisational skills with the ability to manage multiple activities simultaneously.
Comfortable working with Microsoft Office and collaboration tools.
Experience of ServiceNow is desirable but not essential.
ECS Resource Group are an Equal Opportunity Employer, for more information please click the following link: (url removed) In accordance with the Equality Act 2010, if you require an alternative form of application please click the following link: Flexible Application Process - (url removed)/work/flexible-application-process
Salary description
£120.00 - £130.00 per day
