Resident Liaison Officer - Housing - London

I am currently in need of 2 Resident Liaison Officers for a London Housing Contractor. The projects they are undertaking are a mixture of internal and external works within various London Councils such as Hackney, Islington, Redbridge, Sutton and Hammersmith as well as private housing association clients.

The Candidate - will be acting as the main point of contact, managing resident concerns during the planned maintenance works.

Key Responsibilities:

Communication: Keeping residents informed about upcoming works, safety protocols, and schedule changes.
Access Management: Scheduling and coordinating property visits and contractor access.
Resident Care: Identifying vulnerabilities, resolving complaints, and supporting residents throughout projects.
Reporting: Maintaining records of interactions and providing feedback to site teams. My client are looking to pay a competitive basic salary plus vehicle with the position looking to start ASAP but the client is happy to wait if the candidate has a notice period.

If you are keen to get more details on the position please send me a copy of your CV to

RG Setsquare is acting as an Employment Agency in relation to this vacancy