Salary: £14.20 per hour
Location: Bristol
Hours: Monday - Friday 9am - 5pm
Till March 2027 (will possibility of extension)
Office based role
Purpose of the job
We have a Business Support Officer role available providing critical administrative support supporting our crucial Youth Justice Service here in Bristol.
Key job outcomes/accountabilities
You will be part of a multidisciplinary team the nature of our work is highly variable, and you will frequently need to pivot to address urgent, unplanned tasks at short notice. This role would suit someone who can handle unexpected work requests and dynamically manage their workload.
You will focus support for our Youth Justice Service, providing business support to enable officers, volunteers, and Appropriate Adults to support young people across Bristol. You will need to be comfortable providing flexible support across the wider council team as priorities shift.
· Provide a range of business support services for one or more service areas, taking ownership and responsibility.
· Make real time service decisions in response to operational issues in line with local procedures and established guidance.
· Demonstrate the council's values: Dedicated, Respect, Ownership, Curious, Collaborative.
· Carry out specific administrative tasks requiring a discrete skill or in-depth knowledge base.
· Respond to enquiries from internal and external customers and stakeholders including escalated issues, resolving at the point of contact where possible.
· To carry out, monitor and reconcile financial transactions.
· Prepare and provide documentation and information.
About You
* Standards-Driven: You have a keen eye for detail and are committed to upholding high service standards, even when working under pressure.
* Resilient: You possess the ability to maintain composure and deal with challenging material.
* Flexible and Curious: You are willing and able to attend the office and are happy to learn new work areas, including in respect of the criminal justice and wider support services.
* Collaborative Communicator: You can adjust your communication style to effectively support the varying needs of different professionals and stakeholders and have experience working in a hybrid team.
Apply today!
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Salary description
£14.10 - £14.10 per hour