Company Benefits:
* Competitive salary
* 25 days holiday (3 reserved for Christmas) plus flex time
* Free car parking
* 5% pension contribution through auto-enrolment pension scheme
* Private healthcare scheme
* 4x salary death-in-service benefit
Key Responsibilities:
* Welcome clients, visitors, and guests in a professional and friendly manner.
* Manage visitor sign-in procedures and notify relevant staff of arrivals.
* Prepare meeting rooms and refreshments for client meetings when required.
* Answer, screen, and direct inbound telephone calls efficiently and professionally.
* Handle general client and visitor enquiries both in person and via telephone and email.
* Assist with general office administration duties.
* Maintain and update company databases and records accurately.
* Generate and distribute standard correspondence when required.
* Help ensure the office environment remains professional, organised, and efficient.
Experience and Skills Requirements
* Previous experience in a receptionist, front-of-house, customer service, or office administration role.
* Excellent verbal and written communication skills.
* Professional, polished, and confident manner.
* Strong telephone etiquette and customer service skills.
* Excellent organisational skills and attention to detail.
* Good working knowledge of Microsoft Office, including Outlook, Word, and Excel.
* Ability to multitask and prioritise workload effectively.
* Reliable, professional, and highly presentable.
* Experience working within a professional services or financial services environment.
* Experience using CRM or client management systems.
* Understanding of confidentiality and data protection requirements.
If you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted
Salary description
£26000.00 - £27000.00 per year