At Oliver Wyman, a Marsh (NYSE: MRSH) business, we bring deep industry insight, bold innovation, and a collaborative approach that cuts through complexity to help organizations navigate their most defining transformative moments.
As a business of Marsh, we work alongside the world’s leading experts across risk, reinsurance and capital, people and investments, and management consulting. Together with Marsh Risk, Guy Carpenter, and Mercer, we help organizations build resilience and competitive advantages from every angle. With annual revenue over $24 billion and more than 90,000 colleagues in 130 countries, Marsh helps build the confidence to thrive through the power of perspective.
For more information, visit oliverwyman.com, or follow us on LinkedIn and X.
The Opportunity:
The responsibilities of the Talent Management Coordinator are to:
• Ensure the day-to-day operations of staffing and talent management for a portfolio of specialists and to support the Specialist TM team in Europe
• Engage actively and personally with specialists, as well as get to know and understand their current strengths and development objectives, personal preferences and career goals
• Frequently interact with Partners across the Market, the Practice TM leads, and other Talent Managers across the region to understand and address project staffing needs and balance them with specialists’ preferences and career goals
• Coordinate successful on-boarding of specialists and facilitate their integration in the company
He/she will be part of the Specialists Talent Management team and will be working in close collaboration with the broader European Talent Management team and the respective local Partners.
Key Responsibilities:
Staffing
• Managing the staffing of specialists, considering balances between project requirements and execution, development objectives and personal preferences
• For assigned projects, collecting all relevant details on from Partners and/or Practice TM leads on projects to be staffed collaborating with the entire Specialist TM team, European Practice TM leads and more broadly accordingly to needs
• Overseeing local utilization, ensure that trapped capacity is limited
• Managing vacation approval process and attendance to trainings
Career management including on-boarding, performance management and career development:
• Preparing onboarding and managing the integration of the new hires and interns
• Proactively seeking informal feedback as projects are ending to ensure issues and development objectives are taken into account for next staffing assignment as appropriate, seeking informal feedback every 2-3 months on longer projects
• Providing career advice to specialists and be keenly aware of specialists’ preferences and performance based on frequent personal interactions.
• Participating in the organization of the Mid-Year and Year-End performance management processes in collaboration with Specialist Talent Management team
• Identifying training needs and coordinating with Training teams
• Advising on, and locally managing, Oliver Wyman talent management programs
• Ensuring skills and experiences are updated based on project reviews
• Acting as a person of trust for specialists regarding work related issues such as career development, work-life-balance or conflict resolution
• Monitoring specialist office morale in close collaboration with office leadership
• Working on project-based initiatives -
• Primary responsibility for specialist data integrity – trainings attended, staffing status and other data required for specialists’ development
Experience and Qualifications:
- Bachelor’s or Master’s degree.
- Ideally 1–2 years of professional experience, preferably gained in a fast-paced, dynamic or client-service environment. Experience in Talent Management, HR, People or a related field is an advantage, but not essential.
- Some experience managing multiple priorities and adapting to changing demands, with an ability to work effectively with a range of stakeholders.
- Ability to build positive and effective working relationships with colleagues at different levels of an organization
Person Specification:
- Team player: Collaborative, supportive and able to contribute effectively as part of a high-performing team.
- Client service mindset: Professional, responsive and confident in communicating with internal Talent Management teams, Partners and specialists.
- Results-oriented: Takes a practical approach to problem-solving and is comfortable working in a fast-paced environment.
- Curious and improvement-focused: Brings fresh thinking and looks for opportunities to improve how things are done.
- Proactive and accountable: Takes ownership of their work, manages multiple priorities effectively and follows through on commitments.
- People-focused: Has a genuine interest in supporting the development and career success of others.
- Organized and detail-oriented: Works in a structured and rigorous way, with strong attention to detail and accuracy.
Technical skills:
• Fluent in English
• Excellent MS Office skills (Word, Excel, PowerPoint) and collaboration tools
Why Join Us?
At Oliver Wyman, we are committed to creating a diverse and inclusive environment where everyone can thrive. We value collaboration, integrity, and excellence, and we encourage our team members to bring their authentic selves to work. Our culture promotes continuous learning and development, providing opportunities for growth and advancement within the firm.
We offer competitive compensation, comprehensive benefits, and a flexible work environment that supports work-life balance. Join us in making a difference for our clients and communities while advancing your career in a supportive and innovative setting.
Oliver Wyman is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.