Brand: Aston Chase
Job Title: Office Coordinator – Sales
Location: London
Salary: £40,000 – £43,000
Hours: Monday to Friday, 09:00 – 18:00
Aston Chase is an established and highly regarded estate agency, specialising in some of London’s most desirable residential markets.
We are looking for an organised, proactive and personable Office Coordinator – Sales to join our team and provide essential administrative and operational support to our busy Sales department.
The Role
As Office Coordinator, you will play a key role in keeping the Sales team running smoothly. You will be responsible for coordinating day-to-day administration, supporting clients and ensuring property and transaction information is accurate and up to date.
You will work closely with the Sales team and other departments, helping to maintain a professional, efficient and high-performing office environment.
Key Responsibilities
- Provide comprehensive administrative support to the Sales team.
- Prepare and manage property sales documentation, listings and pre-offer information.
- Maintain accurate property, client and transaction records across internal systems.
- Coordinate client appointments, property viewings and the office diary.
- Manage incoming emails, calls and correspondence, ensuring enquiries are handled promptly and professionally.
- Welcome clients and provide a high level of customer service.
- Assist with resolving client queries and issues efficiently.
- Prepare and update property listings across relevant platforms and internal systems.
- Support local marketing activity, promotional materials and events.
- Produce and distribute sales performance reports to management.
- Help maintain an organised, professional and well-stocked office environment.
- Act as a key point of coordination between the Sales team and other departments.
- Ensure processes and transactions are completed in line with relevant regulations and company policies.
- Use CRM systems to accurately record and manage client interactions and property information.
About You
- We are looking for someone who is highly organised, detail-oriented and confident working in a fast-paced estate agency environment.
- Highly organised with excellent attention to detail.
- Confident managing multiple priorities and deadlines.
- A strong communicator, both written and verbal.
- Customer-focused and professional in your approach.
- Comfortable working with CRM systems and Microsoft Office.
- Proactive, reliable and able to work independently.
- A positive team player who enjoys supporting a busy sales environment.