Role: Trainee Customs Declarant
Contract: Permanent
Hours: Monday – Friday 0900-1800
Location: Dartford
Why Join DACHSER?
At DACHSER, we’re a global family powering over 83 million shipments every year - from fashion to life-saving medical supplies. Ranked among the world’s top logistics providers, we don’t just move goods - we keep the world connected.
What really sets us apart? Our people. Here, your ideas matter, your energy fuels success, and you’ll be part of a fast-paced, supportive team that’s shaping the future of logistics.
Purpose Of the Role:
To complete electronically the customs entry requirements for European Road Operations in response to customer requests. Completion of customs administration whilst adhering to and complying with company and external authority and customs requirements and legislation.
Responsibilities
- Liaising with customers (internal or external where necessary) to obtain clearance instructions and information required to complete the customs declaration prior to shipping
- Reviewing customer documentation to ensure all data sets required are present before commencing customs clearance. This includes, but is not limited to, checking information such as EORI, commodity codes, tariff information's, customs procedures, licence requirements and any other formalities applicable to the movement
- Submitting customs declarations to HMRC using the appropriate software
- Submitting transit declarations to HMRC using the appropriate software
- Problem solving and liaising with appropriate team to resolve rejected entries
- Positively engaging with Supervisor to ensure issues or potential issues are known within the team
- Checking entries accuracy
- Ensuring compliance of standard operating procedures for Customs and AEO process
- Direct liaison with UK Export Customs Manager, supervisors, senior declarants and any customs authorities such as HMRC where necessary
- Take responsibility for being knowledgeable with topics that have an impact on the customs department
- Display Dachser values in your day-to-day work ethic
- Ensuring compliance of standard operating procedures for Customs and AEO process
- Effectively using Microsoft 365 Package to communicate with external and internal customers
The Ideal Candidate Will Have
- Excellent Communication skills – with the ability to communicate verbally and in writing
- Ability to listen to others and understand the situation from their perspective
- Excellent problem solving and analysis skills
- Ability to deal with problems efficiently and professionally
- Computer literacy
- Attention to detail and high level of accuracy
- A high customer service orientation with a passion for delivering quality
- Highly adaptable
Benefits That Support You
At DACHSER, we believe in taking care of our people - inside and outside of work. Here’s what you can enjoy as part of our team:
- Free Car Parking - hassle-free parking every day, so your commute is stress-free.
- 25 Days annual leave plus 8 days bank holiday – generous time off to rest, recharge and enjoy life outside of work.
- Life Assurance Death in Service benefit to provide peace of mind for you and your loved ones.
- Employee Assistance Programme — confidential support to help you manage any personal challenges affecting your wellbeing and work.
- Employee Discounts — from day one, access exclusive deals on holidays, fashion, supermarkets, gyms, insurance, and more.
- Pension Plan — a flexible, tax-efficient pension scheme where you decide your contribution level, helping you plan.
- Health Perks — free eye tests and money-off vouchers to keep you feeling your best.
- Internal Referral Fees — know someone perfect for the team? Earn rewards by referring great talent.
- Long Service Awards — we celebrate and reward your loyalty and commitment over time.
Join Our Inclusive Family
At DACHSER, everyone is welcome. Diversity and equal opportunities are at the heart of who we are. We value the unique qualities each person brings, believing that diverse teams drive innovation and success. Because for us, logistics is a people business — and we can’t wait to meet you