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Adecco

Quality Lead

Adecco London
50,000 to 53,948
32 - 40 hour


Show Recently closed jobs

    Adecco

    Quality Lead

    Adecco London
    50,000 to 53,948
    32 - 40 hour
    Status Open
    Apply now

    Apply on the employer's website


    What we ask

    Education

    No minimum education required

    What we offer

    Salary
    £50,000 to £53,948
    Hours
    32 to 40 hours per week
    Employment type
    permanent

    Job description

    Quality Lead
    Salary up to £(phone number removed) + benefits
    Fully remote

    Our client is a Regulatory body looking for Quality Lead to join a newly formed Quality Assurance team. The Quality Lead postholder will provide Quality Assurance, ensure an appropriate framework is in place to maintain the quality of the clients decision-making and wider casework, and contribute to policy reviews, regular assurance exercises and training for new and existing caseworkers relating to Quality.

    Experience required:

    Demonstrable experience of leading and delivering Quality Assurance using QA methodologies, ideally in a complaints/ casework environment
    Experience of dispute resolution and complaint handling
    Experience of delivering against set targets and KPI's
    Salary description

    £50000.00 - £53948.00 per year

    Apply now

    Apply on the employer's website

    Apply now

    Apply on the employer's website


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