Technical Administrator

Job summary

Vital administrative and coordination support within a CNC machining environment.

This role ensures the smooth flow of information between sales, production, and other departments by managing customer orders, production documentation, job tracking, and supporting basic finance-related tasks such as invoicing and purchase orders.

Key Responsibilities

Sales & Order Processing Support

Processing and entering customer orders for CNC-machined parts, ensuring job requirements are clearly defined and achievable.

Input sales orders accurately into the ERP/MRP system, including part numbers, specifications, materials, and delivery deadlines.

Communicate lead times, job status updates, and order changes to customers and internal teams when required.

Help prepare and maintain order documentation, quotes, delivery notes, and customer records.

Track order status to ensure customer expectations are met and production schedules remain aligned with demand.

Production Coordination Support

Generate and issue job cards, work orders, and routing documentation for CNC machining processes.

Maintain and update the production schedule in coordination with the Sales & Production Supervisor, factoring in machine capacity, tooling, and material availability.

Monitor the progress of jobs on the shop floor and flag any issues, delays, or material shortages.

Liaise with stores, toolroom, and quality control to ensure all necessary resources are in place for job execution.

Assist in preparing daily or weekly production status reports and work-in-progress summaries.

Prepare and print identification labels for manufactured components prior to dispatch.

Procurement Administration

Create and track purchase orders for raw materials, consumables, subcontracted services and tooling.

Match supplier invoices with purchase orders and delivery notes, submitting them to accounts for approval.

Support invoice generation for completed and dispatched jobs based on system and production data.

Assist with resolving invoice or PO discrepancies by coordinating with suppliers and internal finance teams.

Maintain accurate records of procurement activity and supplier performance.

General Administration & Supervisor Support

Provide administrative support for tasks delegated by the Sales & Production Supervisor, including data entry, reporting, and document control.

Maintain accurate and up-to-date production documentation, including revision-controlled drawings and part specifications.

Support internal audits and quality reviews by organizing relevant records and certificates.

Help coordinate internal meetings, prepare agendas, take minutes, and follow up on action items.

Support other departments during peak periods or staff absences to ensure continuity of workflow.

Skills & Competencies

* Experience with ERP or MRP systems used in manufacturing (EMAX)

* Excellent organizational skills and attention to detail

* Strong communication and coordination abilities

* Proficient in Microsoft Office (Excel, Word, Outlook)

* Ability to manage multiple priorities and meet deadlines

* Comfortable working in a fast-paced production environment

Experience & Qualifications

* Previous experience in an administrative or coordinator role within a CNC machine shop or manufacturing environment

* Familiarity with production scheduling, job tracking, and basic procurement processes

* Understanding of purchase order and invoicing workflows

* Experience supporting cross-functional teams (production, sales, accounts)

* GCSEs or equivalent required; additional qualifications in business administration, manufacturing, or finance support are beneficial

* Experience with ISO 9001 or similar quality standards is an advantage