Dispensing Services Assistant

Dispensing Services Assistant

Location: Runcorn
Salary: Competitive
Working pattern: Full-Time, Permanent — Monday to Friday, 9:00am – 5:30pm (40 hours per week)

About Us
We are a growing Distance Selling Pharmacy committed to delivering safe, efficient, and patient-centred healthcare services across the UK. By combining technology with strong customer service, we help patients access their medicines conveniently and reliably.
We are seeking motivated, detail-oriented Level 2 Qualified Dispensing Services Assistants to join our team and support the delivery of high-quality pharmacy services.

The Role
As a Dispensing Services Assistant, you will support the efficient processing and dispensing of prescriptions within a regulated distance-selling pharmacy environment, working closely with pharmacists and the wider team to ensure patients receive their medications accurately, safely, and on time.

What You'll Be Doing

Accurately dispense prescriptions under the supervision of a pharmacist
Select, label, and prepare medicines for dispensing and dispatch
Process prescription requests and patient orders using pharmacy systems
Prepare and package medications for home delivery
Manage stock control activities, including ordering, receiving, and stock rotation
Maintain accurate dispensing and patient records
Respond professionally to patient enquiries via telephone, email, and online platforms
Follow all Standard Operating Procedures (SOPs), GPhC standards, and relevant legislation
Help maintain a clean, organised, and compliant dispensary environment
Support continuous improvement within the pharmacy team

What You'll Bring

Essential:

NVQ Level 2 Pharmacy Services (or equivalent recognised dispensing qualification)
Previous experience in a pharmacy dispensing role
Strong attention to detail and commitment to accuracy
Excellent organisational and time management skills
Good communication and customer service skills
Ability to work well as part of a team under daily volume pressure
Competent IT skills and experience using dispensing systems

Desirable:

Experience working in a Distance Selling Pharmacy
Knowledge of the Electronic Prescription Service (EPS)
Experience using Pharmacy Management Record (PMR) systems
Understanding of NHS pharmacy services and regulations
Commitment to ongoing professional development

What's On Offer

Monday to Friday working pattern (9:00am–5:30pm)
Supportive and collaborative working environment
Ongoing training and development opportunities
Career progression within a growing business
Enhanced pension scheme
25 days annual leave per annum plus bank holidays

Additional Information
We are committed to creating an inclusive workplace and welcome applications from all suitably qualified candidates.

REF-(Apply online only)