A prestigious Aerospace company based in Verwood is looking for a highly driven Despatch Manager to lead the despatch operations. This is a full-time position based on the shop floor of a very busy Engineering Company.
This is a hands-on leadership role where you will take full ownership of the department—ensuring customer orders are delivered accurately, on time, and in line with strict aerospace standards.
You’ll manage a small team, coordinate multiple priorities, and act as a key link between production, operations, and external suppliers. This role suits someone who thrives under pressure, takes pride in running a tight operation, and leads from the front. Alongside managing daily operations, you will play a key role in developing your team, building capability, improving performance, and creating a strong, accountable working culture.
Responsibilities of the Despatch Manager:
Lead and manage the day-to-day operation of the Despatch Department
Prioritise workload to ensure all customer delivery deadlines are met
Supervise, support, and develop the despatch team to maximise performance
Set clear expectations and maintain accountability within the team
Identify training needs and support ongoing skill development
Oversee the accurate preparation and despatch of all customer orders
Ensure all orders are correctly invoiced and aligned with customer requirements
Coordinate and monitor subcontract treatment processes
Maintain accurate despatch logs, treatment records, and monthly reporting
Oversee stock allocation and organisation within the department
Maintain high standards of housekeeping and FOD prevention
Communicate proactively with internal departments to avoid delays
Respond quickly and effectively to changing production and customer priorities
Key Skills and Experience of the Despatch Manager:
Background in engineering, manufacturing, or logistics/despatch
Experience coordinating subcontract processes or production flow
Leadership experience managing teams in a fast-paced environment
Excellent organisational skills and ability to manage competing priorities
High attention to detail and commitment to accuracy
Confident working under pressure while maintaining performance
Strong communication skills across teams and levels
Proactive problem-solver who takes ownership of outcomes
Good IT skills, including Microsoft Excel and Outlook
Despatch Manager
Hours: Mon – Thurs 7:30am – 4:30pm and Fri 7:30am to 12:30pm
Salary up to £40,000 DOE
Salary description
£40000.00 - £40000.00 per year