Fire & Security Field Technician

About Dalkia UK

At Dalkia, we're motivated by a common goal: fighting climate change and building a better, greener future. We bring together talented people who share knowledge, challenge each other and grow together.

Backed by EDF, Britain's biggest producer of low carbon electricity, we put people first. With over 5,000 employees and a turnover exceeding £600 million, we combine the strength of a major organisation with a great culture, fresh thinking and welcoming values, making Dalkia an excellent place to work and develop your career.

Job Purpose

· To carry out Planned Preventative Maintenance (PPM), Reactive Maintenance and extra works/emergencies in accordance with the contract requirements on Fire Systems across a single site.

Aims and Objectives

· To focus on the expected team behaviours for achieving significant results and outcomes for the business, helping DALKIA to maintain its leading edge status within the industry and our reputation with our customers.

· Ensure adherence to Health and Safety at all times.

· To be responsive and cooperative and achieve the required tasks set.

· Be part of a cohesive working team which aim to provide a high level of service to the client.

Key Responsibilities and Accountabilities

· To carry out PPM in accordance with set schedules, ensuring engineering standards are maintained in order to maximise the operational effectiveness and reliability of the Fire & Security Systems.

· Adherence to set engineering standards in accordance with Health and Safety at Work Act (HASAWA) requirements.

· To ensure onsite Quality Assurance procedures are adhered to in all respects and to maintain accurate records/documentation associated with the Fire Systems.

· To respond in a prompt and effective manner to all relevant reactive maintenance issues, and help desk requests.

· To co-ordinate initial actions associated with all requests from the client.

· To co-ordinate visiting specialist sub contractors associated with Fire Systems aspects of the PPM schedules.

· To respond to call outs and cover breakdowns and emergencies associated with the contract as required.

· Fault diagnosis associated with the PPM or Reactive maintenance of the site.

· Assist other trades as necessary.

· Manage workload and prioritise jobs appropriately.

· To provide reports in relation to work and equipment as required.

· To undertake miscellaneous duties as requested by the Client.

· To proactively work towards the growth of the contract into other service provisions be they System Upgrades, Like for Like replacements, Project works, etc.

Health & Safety

· All staff are required to fulfil their legal duty to take reasonable care for the health and safety of themselves and others who may be affected by their acts and omissions, and to follow all guidance and instructions given in this respect. Further details regarding Health & Safety responsibilities are set out in the Health & Safety Policy.

Working Relationships

Internal

· Interface with Service Manager & Engineering Coordinator.

External

· Interface with Client Representative, Service Providers and Material Suppliers.

Person Specification

Qualifications, Experience, Knowledge, Skills and Competencies

The knowledge, skills, qualifications and experience relevant to the position are:

Essential

· Fire & Security Apprenticeship (or recognised equivalent).

· Health and Safety Training.

· Industry experience with similar maintenance duties including fault diagnosis, rectification and preventative tasks.

· The candidate unspecified be fully experienced in fire alarms and have the certification to evidence this.

· Hold a valid ECS card.

Desirable

· IPAF certified.

· PASMA certified.

Competencies

The core support team competency framework for the position are:

· Teamwork - actively contributes to the team and strives to improve teams' effectiveness through personal commitment.

· Planning, Organising & Executing – able to understand the priorities, plan and organise the work and manage own time to deliver within the expected timescales.

· Communication – communicates clearly and concisely, impressing others and ensuring understanding of all relevant information in all circumstances.

· Commercial Awareness – understands the importance for managing costs and expense, applying the necessary controls.

· Risk Management – is aware on the impact on risk to the business and applies the necessary controls.

· Adaptability – is responsive and open to changing circumstance.

· Drive for Excellence – aims to deliver a high standard of work.

· Self Motivation and Development – is confident in own ability and is motivated to deliver, using opportunities to further develop.

· Customer Awareness – responsive to the needs of the customer and aims to deliver customer satisfaction.

Our Values

People First – It starts with health, safety and wellbeing

Better Together – A team working as one

Trusted Partners – Dedicated to our clients' success

Taking Responsibility – Making a positive difference

Fairness, Diversity & Inclusion

We're dedicated to a fair and welcoming recruitment process. If you need any adjustments please let us know, in confidence. Our team is here to help you