Multi-Trade Technician - Mobile
Salary: £16.42 per hour (£32,019 per annum)
Location: Norwich – Mobile
Hours: 37.5 hours per week
Job Type: Permanent
Benefits: Company vehicle, paid travel time, standby allowance and enhanced overtime rates
About the Company
Our client is an established and growing Hard Facilities Management (FM) provider, delivering specialist engineering and maintenance services across Yorkshire, the Northwest and wider UK.
Due to continued growth, they are looking for an experienced Multi-Trade Technician (Plumbing & Drainage) to join their mobile engineering team.
This is an excellent opportunity for an experienced Multi-Trade Technician (Plumbing & Drainage) looking for a varied role where no two days are necessarily the same, working across a diverse range of commercial and public-sector sites.
Reporting to Contracts Manager
You will be responsible for both planned and reactive maintenance services across multiple sites and sectors, while providing a professional service to customers.
What's on Offer?
* Company work vehicle provided
* 37.5-hour standard working week
* Paid travel time after the first and last 30 minutes of each working day
* £150 standby payment for participating in the call-out rota
* Day-to-day (D2D) travel time paid when on call-out
* Overtime paid at 1.5x for hours worked above 37.5 hours per week
* Permanent position with an established and growing FM business
* Varied work across multiple sites and sectors
* Opportunity to develop your experience across a broad range of electrical systems
* Pension 3% company /4% employee
* 23days holiday plus stats
* Bupa Healthcare after probation
* Group Life insurance
The Role
The Multi-Trade Technician will provide both planned and reactive maintenance services across multiple sites and sectors, with a strong emphasis on plumbing and drainage. The role involves delivering planned preventative maintenance (PPM), reactive repairs, fault finding, and small installations, while also supporting other building fabric and multi-trade tasks. This role requires flexibility, technical skill, and a customer-focused approach.
Key Responsibilities
Deliver Planned Preventative Maintenance, Reactive Repairs, and Installation works on systems including (but not limited to):
Domestic and commercial hot & cold-water systems
Sanitary ware installations and maintenance
Drainage systems (internal & external) including unblocking, repair, and jetting
Pumps, water tanks, and associated controls
Rainwater goods and pipework repairs
Minor leak detection and repairs
Carry out multi-trade tasks where required, such as basic carpentry, tiling, plastering, and painting to complete plumbing-related works.
Fault find and repair plumbing and drainage systems effectively.
Respond promptly and positively to reactive call requests from the Helpdesk Team.
Provide on-call service as part of a call-out rota.
Compile accurate quotations for installation and repair works, including materials and labour requirements.
Identify non-repairable issues and promptly advise the Contract Manager with findings and recommendations.
Travel to various sites as required to fulfil allocated tasks.
Follow instructions from Line Manager regarding scope and scheme of works.
Ensure compliance with Service Level Agreements (SLAs).
Monitor and update the CAFM system with work progress and completion details.
Engage with Health & Safety and Learning & Development forums to remain compliant with site safety regulations and maintain up-to-date training.
Promote sustainable use of materials and recycle where possible.
Always represent the company in a professional and positive manner to clients and colleagues.
Undertake any other duties required by the business and within the scope of the role.
Qualifications required:
NVQ Level 2/3 in Plumbing (or equivalent).
Water Regulations (WRAS) and Unvented Hot Water (G3) certification desirable.
Multi-Trade (Plumbing & Drainage) Technician Job Description
Confined Spaces or High-Pressure Jetting certification (advantageous).
CSCS/ECS Card (desirable).
Experience:
Proven experience in plumbing installation, servicing, and maintenance.
Experience with drainage systems including unblocking, jetting, and repairs.
Multi-trade background with skills in carpentry, tiling, plastering, or painting (preferred).
Skills:
Ability to diagnose and repair plumbing and drainage issues safely and efficiently.
Good knowledge of UK plumbing regulations and compliance standards.
Strong problem-solving skills and ability to work on own initiative.
Good communication skills, both written and verbal.
IT literate (able to use CAFM or similar systems).
Other Requirements:
Full UK driving licence.
Flexible and self-motivated approach to work.
Strong customer focus with a commitment to delivering high standards.
Willingness to participate in an out-of-hours call-out rota
Key Performance Indicators
* Teamwork & Communication: Provide clear updates to management and remain flexible to accommodate reactive maintenance needs.
* Timely Delivery: Meet deadlines without compromising quality or safety.
* Health & Safety Compliance: Adhere to all plumbing, drainage, and H&S regulations, engaging with ongoing training and promoting a safe working culture.
* Work Quality & Reporting: Ensure work is carried out to a high standard, with accurate resource logging and certification.
Interested?
If you're an experienced Multi-Trade Technician with Plumbing & Drainage experience looking for a secure permanent position, company vehicle, paid travel time and enhanced overtime and standby rates, we'd be keen to hear from you.
Apply today to find out more
Salary description
£32019.00 - £32019.00 per year