Customer Business Manager

Job Title: Customer Business Manager
Contract: Until July 2027
Location: Remote

SRG are working with a multinational consumer goods and personal care company who are seeking an Import/Export Coordinator to join their team.

Role Purpose

Reporting into the UK&I Country Leader, Personal Care, you will have full accountability for achieving sales growth, share and profitability with our biggest partner within the UK&I business.

You're going to have access to resources, people and support across our entire business - so if you're driven, passionate, and can motivate and inspire those around you, whilst delivering as part of a high-calibre team, then this opportunity is just what you're looking for!

Core Responsibilities

You will be responsible for building consumer-led joint business plans that facilitate sustainable growth, for both the consumer and company, and will be leading annual negotiation process in UK&I.

Through collaboration with cross-functional teams, you will be developing activation plans to help unlock the category opportunities you have agreed with your customer.

You will use data to understand, interpret and own customer/channel performance, taking a proactive approach in quickly resolving any potential challenges to achieving objectives.

This is a truly exciting opportunity for someone who is passionate about progressing their career within the commercial function.
What will you bring to the team?

Outstanding individuals who are highly motivated and possess the following:

Skills:

Strong customer focus, with ability to develop consumer-led joint strategies
Proven experience of successfully forging and maintaining business relationships
Able to present recommendations in an influential manner
Excellent networking and stakeholder management skills
Strong commercial acumen - highly numerate, with strong analytical skills
Solid communication, presentation and negotiation skills
Outstanding interpersonal and collaboration skills
Exceptional time management skills, with the ability to prioritize tasks effectively
Experience of sales forecasting and profit modelling for your own business and the retailer
Maximize sales performance through analytical data
Be part of customer management process (annual negotiations and quarterly updated)

Knowledge:

Education to degree level preferred
Recent experience managing Retail and Distributor partners
Relevant experience of using category and retailer data sources
Proven track record of developing sustainable JBPs and delivering business results

Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy