Salary: £48,175 per annum
Location: Liverpool (L7 9NJ)
Contract Type: Permanent
Working Hours: 40
Working pattern: Monday to Friday (Apply online only))
Holiday entitlement: 20 + Bank Holidays (increases with service)
About the role
Lead the delivery of domestic gas installation programmes, including boiler replacements, heating system upgrades, and planned investment works. You'll be responsible for ensuring projects are delivered safely, on time, within budget, and in full compliance with industry regulations and quality standards.
What you’ll be doing
Work closely with contractors, operational teams, and residents, oversee the day-to-day management of installation programmes, driving high performance, excellent customer service, and continuous improvement
Play a key role in monitoring compliance, managing contractor performance, and ensuring residents receive a first-class service throughout every project
Lead a team of installation engineers, supervisors, and contractors, you'll provide clear direction, coaching, and support to drive performance and foster a culture of accountability, safety, and customer focus
A significant part of the role will involve managing contractor relationships, monitoring performance, and identifying opportunities to improve quality, efficiency, and value for money. You'll use performance data and operational insight to continuously enhance service delivery while ensuring compliance remains at the forefront of everything you do.
The postholder will have proven experience managing gas installation programmes within social housing, local authority, or another regulated environment, coupled with a strong track record of leading teams and delivering results. You'll be a confident communicator with the ability to motivate others, manage competing priorities, and build strong relationships with both internal and external stakeholders.
What we’re looking for
Valid domestic and/or commercial gas qualifications. As a minimum, successful candidates must have the following: CCN1, CENWAT, HTR1, CKR1 (essential)
Full UK driving licence (essential)
Proven experience managing gas installation programmes within social housing, local authority, or a regulated housing environment (essential)
Strong knowledge of gas safety legislation, compliance, and best practice
Experience managing contractors and budgets
Ability to interpret technical specifications and drawings
Excellent organisational, communication, and stakeholder management skills
Strong problem-solving skills and the ability to manage competing priorities
Why Join Us
You’ll be part of a supportive team that values expertise, reliability and great customer service. We offer a positive working environment, opportunities for development and the chance to make a meaningful impact, in the communities we serve.
Benefits
We offer a range of benefits designed to support your lifestyle whilst working for Sureserve and outside of work, some of these include:
Company vehicle and fuel card supplied
Uniform, PPE & mobile device supplied
Contributory pension scheme
Life assurance
*Enhanced maternity, paternity, adoption leave and other family friendly policies
Sureserve Benefits Hub, accessing over 1000 retail discounts
Virtual GP service, available for employees and immediate family
Employee Assistance Programme (EAP)
*Bike2Work Scheme
*EV Car Scheme
Employee engagement events and “Employee Voice” programmes
Strong opportunities for career growth and development
*Terms/qualifying criteria applies
Equal Opportunities
Sureserve is an equal opportunities employer, dedicated to nurturing a diverse and inclusive work environment. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.
Reasonable Adjustments
As part of our commitment to Inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals who may require them. If you feel you need any adjustments, please contact
Pre-employment Checks
Successful applicants will be subject to eligibility checks with a 3rd party, including the right to work in the UK and DBS checks
Salary description
£48175.00 - £48175.00 per year