Job Summary:
We are seeking a proactive and detail-oriented Production Specialist to support the day-to-day operations within the Paragon Print Hub, delivering outsourced print services to a diverse customer base. This role is critical to ensuring production excellence and SLA compliance across multiple shifts. The successful candidate will play a key role in driving service performance and operational efficiency within a fast-paced, client-focused environment.
Working Hours:
08:00 AM – 4 PM, Monday – Friday (30 minutes lunch)
37.5 hours per week
Department: Print & Digital
Location: The Print Hub (London)
Position Reports to: Print Hub Service Manager
Length of Contract: Permanent
Salary: £30,000
Key Responsibilities:
* Provide operational support to the Production Manager in all services within the print room.
* Ensure relevant service levels are met.
* Adhere to quality control procedures to maintain a high level of quality for clients.
* Set up and operate digital colour/mono print production devices proficiently, including small format and large format devices.
* Operate finishing equipment to a high standard (booklet finishing, folding, mounting, laminating, binding, trimming).
* Perform routine maintenance and troubleshooting on devices.
* Implement stock control procedures set by the Production Manager.
* Support colleagues and work as a team to achieve the best results for clients.
* Manage workflow tickets via the workflow platform from submission to delivery to the customer.
* Provide quotes and answer customer queries.
* Track own activities and report daily to the Production Manager.
* Wear the correct PPE as required.
* Comply with health and safety site operational procedures.
Key Skills & Experience Required:
* Ability to work on own initiative and as part of a team.
* Excellent customer service, organisational, and communication skills.
* Proactive approach to work and an eye for detail.
* Excellent computer skills, including Microsoft Office and Adobe PDF.
* Experience working under pressure and meeting tight customer deadlines.
* Strong experience in pre-flighting files and using imposition software such as Fiery or similar.
* Strong communication and problem-solving skills.
* Ability to learn new software and processes quickly.
* High level of attention to detail and commitment to service quality.
* Flexible and responsive to changing customer or production requirements.
* Experience working with equipment like Xerox Iridesse, Large Format Printer, Plotter, Digifold, and Morgana Booklet Maker.
Desirable:
* Experience working with Adobe Creative Suite - InDesign, Illustrator, Photoshop.
* Familiarity with workflow processes.
* Familiarity with ISO standards or quality control frameworks.
* Experience with pull-up banner mechanisms.
Benefits:
Competitive salary with a performance-based bonus structure. Comprehensive benefits package, including discount schemes, eyecare, BUPA cashback plan, and cycle to work scheme. Opportunities for professional development and career advancement.
This is a unique opportunity to play a vital role at the heart of a high-performing Print Hub, supporting a range of enterprise clients with outsourced print solutions. If you are a motivated print operative with a passion for quality, efficiency, and customer satisfaction, we encourage you to apply.
Why Paragon?
At Paragon, we believe great people create great partnerships. You'll join a supportive team that values collaboration, innovation and continuous development, giving you the opportunity to expand your skills across our wider service offering while working with some fantastic clients..
All qualified applicants will be considered fairly and without discrimination on the basis of race, ethnicity, gender, gender identity or expression, sexual orientation, disability, age, religion or belief, marital or civil partnership status, pregnancy or maternity, or any other characteristic protected by applicable law.
We recognise how challenging the current job market can be, and Paragon Talent Solutions are committed to providing the best possible candidate experience throughout the recruitment process.
If you are interested in this opportunity, we kindly ask that you apply via this CV Library advert .This helps us ensure that every application is reviewed fairly, consistently and efficiently through our established recruitment process.
If you require any reasonable adjustments or additional support during the application process, please let us know and we will be happy to assist
Salary description
£25000.00 - £30000.00 per year