Terms of Employment:
Contract Type: Temporary
Hourly Rate: £19.78 per hour
Working Pattern: Full Time 37 hours per week, Monday to Friday
End Date: October 2027
Location: Middlemoor Police HQ, Exeter
Driving Required: Yes
Our client, a prominent organisation in the public services sector, is seeking a dedicated and knowledgeable Subject Matter Expert (BSIT) to join their dynamic Business Systems Improvement Team (BSIT). This exciting temporary role offers the opportunity to make a significant impact by supporting system users and enhancing the organisation's operational systems.
Role Overview:
As the Subject Matter Expert (BSIT), the successful candidate will be responsible for:
Providing day-to-day business support, including identifying and resolving system errors and responding to user queries.
Scoping user requirements for business improvements and developments.
Developing solutions and system changes to meet business needs.
Collaborating with third-party suppliers to drive solutions and improvements.
Conducting complex testing of system upgrades and developments.
Offering specialist advice and guidance to a diverse range of stakeholders.
Facilitating user groups and prioritising requirements through effective engagement.Key Responsibilities:
Act as a key advisor on the usage and development of Niche and Pronto systems.
Undertake technical configuration of systems in agreement with ICT.
Maintain and improve systems to meet evolving business requirements.
Document and analyse feedback, ensuring user needs are met efficiently.Essential Criteria:
To excel in this role, candidates should possess:
A degree or equivalent relevant work experience.
Extensive operational and technical knowledge of Niche and Pronto systems or similar operational systems.
Operational knowledge of business areas impacted by RMS, such as Crime, Intelligence, Safeguarding, and Custody.
Strong negotiating skills with the ability to influence and build relationships.
Excellent analytical, communication, and presentation skills.
Proven ability to draught detailed reports and work collaboratively within teams.Benefits and Perks:
Our client offers a range of attractive perks, including:
Competitive hourly rate
Hybrid working options
Opportunities for professional development and training
A supportive and inclusive workplace culture
This position is ideal for a proactive and innovative individual eager to contribute to the public service sector. If you are passionate about enhancing business systems and providing exceptional support, this role is for you!
Interested candidates are encouraged to apply promptly, as this position will attract a high level of interest. Take the next step in your career and become an integral part of our client's mission to improve public services!
Please note that the successful candidate will be required to complete police staff induction and mandatory health & safety e-learning packages.
Apply Today!
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Salary description
£19.78 - £19.78 per hour