Location: Hounslow, Middlesex (commutable from Heston, Osterley, Isleworth, Feltham, Southall)
Salary: £35,000 - £38,000 DOE Including Bonus
Hours: Full-time, Monday–Friday + occasional weekend on-call rota
About the Role
We're looking for an experienced Road Freight Operator to join a busy logistics operation, coordinating road freight movements for imports, exports, cross trade, and domestic shipments. You'll be the key link between suppliers, hauliers, and internal teams — keeping goods moving on time, on budget, and fully compliant.
What You'll Be Doing
* Planning, booking, and managing road freight transport (inbound and outbound)
* Liaising with hauliers and freight forwarders to agree rates and schedules
* Monitoring shipments and resolving delivery delays proactively
* Preparing accurate transport documentation (CMRs, delivery notes, consignment/customs docs)
* Providing transport partners with clear collection and delivery instructions
* Supporting customs processes for import/export
* Monitoring KPIs and reporting on operational performance
* Acting as main point of contact between suppliers, warehouses, and internal teams
* Maintaining accurate records on the operational platform
* Participating in an on-call weekend rota
What We're Looking For
* Previous experience in logistics, transport coordination, or supply chain operations
* Solid understanding of road freight and customs processes
* Experience with purchase order systems and ERP software
* Strong attention to detail and time-management skills
* Confident communicator, comfortable negotiating with suppliers and hauliers
* Familiarity with UK/EU customs and road transport regulations (desirable)
* Experience with CargoWise and/or Lima (desirable)
* GCSEs including Maths and English (or equivalent)
Apply Now and someone within the Freight Team will be in touch within 24 hours to discuss next steps
Salary description
£35000.00 - £38000.00 per year