Internal Account Manager

Internal Account Manager
Salary: £32,000 - £34,000 + Bonus
Location: Tipton
Full-Time Office Based 

Build relationships. Grow accounts. Uncover new opportunities.

Are you an experienced Internal Sales or Account Management professional who enjoys developing customers and spotting opportunities to grow business?

We're recruiting for an Internal Account Manager to take ownership of an established customer portfolio, strengthen relationships, re-engage accounts and identify new opportunities to increase sales.

This is a proactive role for someone who enjoys getting to know their customers, developing business and seeing the results of their work.

What you'll be doing:

Manage and develop a portfolio of customer accounts

Build strong customer relationships and identify opportunities to increase sales and account value

Make proactive outbound account management calls

Research existing customer groups to identify new branches, locations and opportunities to develop

Re-engage dormant and down-trading accounts to recover and grow business

Manage customer enquiries, quotations and follow-ups from initial contact through to completion

Identify opportunities for upselling and cross-selling, while maintaining accurate CRM records
What we're looking for:

Previous experience within B2B Internal Sales or Account Management

Proven ability to develop existing customer accounts and identify new sales opportunities

Confident making proactive outbound calls and building long-term customer relationships

Commercially minded with experience of upselling, cross-selling and growing customer spend

Comfortable working towards sales, account growth and activity-based targets

Highly organised with the ability to manage a large customer portfolio and multiple requirements

Confident using CRM systems to manage customer activity, opportunities and follow-ups
If you're commercially minded, enjoy developing customer relationships and want a role where you can genuinely influence the growth of your accounts, apply today to find out more