Location: Leicester
About the Role
Osprey Engineering Solutions are hiring on behalf of a well-established company within the hydraulics industry. We're looking for an experienced Branch Manager to take full ownership of one of their local branches — leading a team of internal staff and mobile technicians, driving local business growth, and ensuring day-to-day operations run smoothly and safely.
This is a hands-on leadership role. You'll manage people, inventory, quality, and health & safety, while also getting out into the local area to build the business and hit sales targets — all within agreed budgets.
What You'll Be Doing
* Taking overall responsibility for the branch's performance and standards
* Leading, developing, and motivating your branch and mobile team members
* Ensuring the whole team delivers professional, timely communication and excellent customer service
* Assembling hoses from patterns or customer-supplied drawings
* Handling call-outs, both during working hours and out-of-hours
* Responding to quotation requests, pricing within company guidelines
* Acting as Quality Management Representative — maintaining Health & Safety, Quality, and Environmental Management systems to ISO standards and group targets
* Providing technical support to internal and mobile hose technicians
* Recruiting, training, and coaching your team to meet objectives
* Carrying out and documenting checks and inspections
* Managing inventory, including regular stock checks
* Maintaining high branch housekeeping standards at all times
* Managing counter sales and cash transactions per company procedure
* Keeping systems and records accurate and up to date
* Key holding — opening and closing the branch
What We're Looking For
* Ability to lead, develop, influence, and inspire a team
* Minimum 2 years' experience directly managing a branch operation
* Proven track record in business development and/or direct sales
* Proven experience assembling hoses (relevant qualification preferred)
* Experience administering company quality and health & safety systems
* Experience with inventory management
* Fork lift truck licence preferred
* Good numeracy skills
* Good level of IT literacy
Salary description
£50000.00 - £50000.00 per year