An exciting opportunity to be part of a very ambitious and forward-thinking UK manufacturer of commercial lighting and acoustic products selling to the commercial fit-out industry.
OVERVIEW OF TEAM RESPONSIBILITIES
Processing of incoming project enquiries, liaising with the sales team and customers, understanding technical information, co-ordinating designs, technical submittals and providing completed quote for sales account managers to take forward
RESPONSIBILITIES AND DUTIES
• Managing the internal pre-construction team for lighting and acoustics
• Initial development and refining of the whole pre-construction process including overseeing product data cleansing project
• Overall co-ordination of workflow from initial enquiry to ‘oven ready quote’ for sales account managers to take forward. This includes: -
o Liaising with account manager/customers to get a detailed grasp of project requirements
o Putting together a brief including making assumptions where information is not available
o Co-ordinating lighting/acoustic designs/drawing take-offs to produce a full breakdown or all products required for the project
o Entering of the above product requirements on to a sales quotation which is 100% accurate to facilitate world class enquiry response times
• Processing of sales orders when received and handing them over to operations
• Liaising with suppliers on bespoke products
• Build up and manage a team using remote offshore resources
• Support the sales team with technical queries if required
• Work with the sales and operations teams to continually improve systems and processes
ATTRIBUTES
• Honesty, loyalty and integrity
• Extensive experience and knowledge of the commercial lighting industry
• Gregarious and outgoing
• Team player
• Negotiation skills
• Target driven, highly motivated self-starter
• Organized, methodical and accurate
• Ability to complete tasks without being chased
• Proven track record of managing high customer expectations and delivering results under time pressure
• Working to tight deadlines
PACKAGE
• Ideal hours are 7.00 to 16.30
• Ideally based full time in the Hoddesdon Office