Administrator

Job Title: Quality and Product Administrator

Location: Erith, Kent

Hours: 37.5 hours pw, 8.45 am to 5.15 pm

NO REMOTE WORKING.

Salary: Discussed on first phone call, depending on relevant skills set + discretionary PR annual bonus

Job type: Permanent, paid monthly

Benefits: 25 days annual leave + 8 BH, team nights out, free parking, Staff discount, 7% co cont pension, health and wellbeing options, Health care, LA

Quality and Product Administrator skills and experience

* Proven administrative experience, ideally within a quality assurance, product data, compliance, or manufacturing environment.

* High level of attention to detail with the ability to track information across multiple files and systems.

* Strong IT literacy, specifically with ERP systems (like SAP), PIM software, and Microsoft Office (Excel, Word, Outlook).

* Natural communicator who can collaborate effectively with multiple departments and external suppliers.

* Self-motivated approach to work, with excellent organizational and indexing skills.

Quality and Product Administrator Key Responsibilities

* Data Management: Maintain PIM (Product Information Management) and SAP systems regarding testing status, fit-for-purpose sign-offs, etc

* Maintain internal schedules to monitor and track outstanding quality, compliance, and testing actions on flagged products.

* Inbox Management: Monitor and action incoming queries through the dedicated quality email channel.

* New Product Support: Verify new product development (NPD) items against compliance criteria ahead of final manager sign-off.

* Audit Coordination: Gather and coordinate evidence packs and technical documentation to support Sedex ethical-sourcing audits alongside ISO 9001, 14001, and 22301 certifications.

* Reporting: Assist the Compliance & Quality Manager with monthly reporting by tracking product-level compliance and fault-ratio data.

* Cross-Department Liaison: Partner with the Product, Purchasing, and Sales & Marketing teams to distribute product conformity documentation for launches and clearance tasks.

* Supplier Support: Assist with the coordination of supplier audits and visit programmes