Business Improvement Administrator

Our client is seeking a highly organised and detail-focused Business Improvement Administration Assistant to join their Business Improvement team on a temporary six-month contract with the likelihood for extension beyond this.

Rate: £15.70 per hour
Hours: 35 per week

Key Duties

Run and distribute daily, weekly and monthly performance reports.
Process Subject Access Requests in accordance with data protection requirements.
Maintain and update records, trackers and filing systems.
Log, file and process complaints, appeals and investigation-related documentation.
Collate and prepare information for management reporting.
Ensure all records are managed and retained in accordance with organisational policies and procedures.
Support the Business Improvement Manager with additional administrative tasks as required.Key Responsibilities

Reporting and Performance Information
Produce critical business data reports using reporting systems and Microsoft Office applications.
Record and maintain accurate data within trackers and databases.
Distribute reports to relevant managers, departments and stakeholders in a timely manner.
Assist in monitoring performance and supporting continuous improvement initiatives.
Information Governance
Process Subject Access Requests, gathering and collating relevant information.
Ensure requests are completed within required timescales.
Redact information appropriately and in accordance with Data Protection legislation and organisational procedures.
Records and Case Management
Record, file and maintain complaints, appeals and other case-related documentation.
Ensure records are processed accurately and within agreed deadlines.
Support the analysis of trends and reporting requirements through accurate record keeping.
Records Retention and Compliance
Maintain effective filing systems, both electronic and paper-based.
Ensure records are managed in line with document retention policies and data protection obligations.
Support compliance with relevant information management requirements.
The ideal candidate will have:

Previous administrative experience.
Strong attention to detail and accuracy.
Excellent organisational and time management skills.
Experience using Microsoft Office applications, particularly Excel and Outlook.
The ability to handle confidential information with discretion.
Strong communication skills and the ability to work effectively with a range of stakeholders.
Experience of data reporting, records management or information governance processes would be advantageous.Contract Details

Temporary Contract: 6 months, likelt extension
Hours: 35 hours per week
Pay Rate: £15.70 per hour
This is an excellent opportunity to gain experience within a busy business support function, contributing to performance reporting, information governance and administrative processes for a well-established client organisation.

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