O2C Team Leader

Axon Moore is delighted to be partnering with a growing business in West Manchester to recruit an experienced O2C Team Lead.

This is a fantastic opportunity for an experienced O2C / Credit Control / Accounts Receivable Team Leader or Supervisor who is ready to take the next step in their career, lead a team and make a real impact within a growing finance function. You’ll lead a team of 6 whilst remaining hands-on across the wider Order-to-Cash function.

Location: West Manchester
Salary: DOE 

Main duties:

Lead, coach and develop a team of 6, managing performance, objectives, workloads and development whilst providing hands on support when required.
Oversee collections and debt management activity, driving cash collection, aged debt and  performance whilst acting as the senior escalation point for complex issues, disputes and negotiations
Manage escalated recovery activity and external relationships, ensuring appropriate action is taken to maximise recovery and minimise financial risk
Oversee key transactional processes, ensuring accuracy, strong controls, compliance and effective management of outstanding items.
Own regular management reporting, providing clear analysis and commentary on performance, risks, trends and recommended actions to senior stakeholders.
Drive continuous improvement across the function, identifying opportunities to streamline, standardise and automate processes whilst supporting wider finance initiatives and change.
Person specification:

We’re looking for someone who is confident, hands on and people focused, with strong O2C / Credit Control / Accounts Receivable experience and a proven track record of leading and developing a team.
You’ll ideally have:

Proven experience leading a team within O2C, Credit Control, Accounts Receivable
Strong knowledge of collections, aged debt management and dispute resolution.
Experience handling complex debt recovery, escalations and customer negotiations.
Exposure to legal recovery and insolvency processes.
Understanding of cash allocation and master data controls.
Strong people management, coaching and performance management skills.
Excellent stakeholder management, communication and influencing skills.
Strong analytical and reporting capability.
Excellent Excel and ERP experience.
A proactive approach to process improvement, automation and change.
INDFIN