Key responsibilities include:
Reporting to the Technician Team Leader and working within a multi‑skilled technical team.
Inspecting, pumping, cleaning, and maintaining commercial and industrial grease traps and wastewater systems across multiple sites.
Completing scheduled and emergency maintenance within agreed SLAs while minimising disruption to shop operations.
Identifying blockages, damage, or compliance issues through thorough inspections.
Operating vacuum pumps, hoses, and related equipment safely and efficiently.
Documenting all services performed, including measurements, waste volumes, and site conditions.
Ensuring waste materials are disposed of in line with regulations.
Unblocking toilets and sinks, and carrying out minor plumbing installations and repairs.
Supporting building fabric maintenance as requested by the facilities team.
Maintaining a clean, organised work area and ensuring tools and materials are stored correctly.
Working confidently at height and using a range of tools and equipment.
Using basic computer skills and handheld reporting devices.
Communicating effectively with shop teams and colleagues regarding progress and issues.
Travelling nationwide when required as part of a permanent, rota‑based role.
Working between 9-5.30 Monday to Friday
About the successful candidate
The ideal candidate will:
Demonstrate kindness, honesty, and generosity in their daily work.
Bring genuine warmth and authenticity to team interactions.
Share a passion for delivering exceptional customer service.
Spread positivity through small acts of kindness.
Have at least 2 years’ experience in a similar environment and be comfortable with physically demanding work.
Hold relevant trade qualifications (NVQ, City & Guilds preferred).
Understand when and how to escalate sensitive maintenance issues.
Respond quickly and communicate clearly.
Have a clean driving licence
Work independently or collaboratively in a fast‑paced environment.
Be comfortable with wastewater, grease, odours, and confined spaces.
Possess strong problem‑solving skills and a positive, can‑do attitude.
Communicate confidently with people at all levels.
What our client offers
Competitive salary plus a 10% bonus.
A Gold Card providing up to 5 barista‑made drinks per day and 50% off food, snacks, and bottled drinks.
Up to 38 days of holiday including flexi bank holidays.
Free private medical cover, with options to add family or partner.
Pension contribution matched at 4%.
Life assurance at 3× annual salary and access to a virtual GP.
Long‑service loyalty awards at 5, 10, 15, and 20 years.
Lifestyle savings and season ticket loan.
Healthcare cash plan.
Opportunities to support charitable initiatives through the organisation’s foundation.
Additional benefits
Individual growth: Fully funded professional qualifications, leadership development, mentoring, and continuous learning.
Diversity & belonging: A workplace where everyone is welcome, valued, and able to thrive.
Pace & variety: Fast‑moving work with plenty of variety, helping individuals build a diverse skill set.
Meaningful impact: Opportunities to support community initiatives and contribute to positive change.
Our client’s values
Happy Teams, Happy Customers
Amazing Standards Every Day
Never Standing Still
Doing the Right Thing
Salary description
£48000.00 - £50000.00 per year