Operations Scheduler

Scheduler

Location: Tunbridge Wells

Salary: £32,000 (DOE)

Contract: Permanent, Full-time

Working Days: Monday to Friday

Lloyd Recruitment Services is pleased to be working with a growing business in Tunbridge Wells that is looking for an experienced Scheduler to join its team.

This is a varied and fast-paced role, coordinating a team of field-based engineers across London and the South East. You will be responsible for managing schedules, appointments and workloads, ensuring everything runs smoothly while providing an excellent level of customer service to a portfolio of high-end clients.

Key Responsibilities

Schedule and coordinate field-based engineers
Manage diaries, appointments and workloads
Plan and organise daily and monthly schedules
Monitor appointments and follow up on outstanding work
Liaise with clients and engineers to ensure smooth service delivery
Manage changing priorities and respond to urgent requirements
Provide a professional and high level of customer service
Handle client queries and complaints, working to find effective solutions
Keep the management team updated on any issues
Identify opportunities to improve scheduling and efficiencyAbout You

Previous scheduling, coordination or administration experience
Excellent communication and telephone skills
Strong organisational skills and attention to detail
Confident dealing with clients and field-based teams
Able to multitask and work well under pressure
Comfortable working in a fast-paced environment
Proactive, flexible and able to use your own initiative
Strong customer service skillsBenefits

£32,000 salary
22 days' annual leave plus bank holidays
Increased holiday with length of service
Opportunity for progression
Free ParkingIf you have previous scheduling experience and are looking for a varied role with a growing business, we'd love to hear from you.

Extra Information:

Refer a friend and earn up to £500 (see website for details).
Due to high application volumes, only shortlisted candidates will be contacted. If you don't hear from us within 5 days, please assume you have not been successful.
By applying, you accept Lloyd Recruitment Services' Privacy and GDPR Policy (see website).Lloyd Recruitment Services acts as an employment agency for this vacancy and is an equal opportunity employer