High-End Block Concierge | Luxury Residential
Location: Near London Victoria / Buckingham Palace area
Salary: £29,000 + Overtime Opportunities & Benefits
Pattern: Permanent Set Rota (38 Hours: Mon Night, Wed PM, Sat Day, Sun PM)
Are you a customer service professional from a high-end concierge, luxury hospitality, or premium service background looking to build a long-term career in luxury property management?
We are recruiting a Residential Concierge to join a close-knit team of 8 at an exclusive, high-end residential development near Victoria Station. Working for an award-winning national property management company-consistently named a UK Top Employer-you will deliver 5-star front-of-house service to a friendly, welcoming resident community.
This role comes with comprehensive training, uniform provided, clear routes for internal progression, and a fixed weekly schedule.
What You'll Be Doing
Delivering a warm, professional welcome to residents, visitors, and contractors.
Managing parcel logging, key distribution, access control, and visitor screening.
Conducting routine security patrols of communal areas, grounds, and parking facilities.
Monitoring CCTV, fire alarm panels, and building safety systems.
Managing day-to-day building logistics, including contractor supervision and waste management.
Maintaining daily incident logs and delivering accurate shift handovers.
Handling unexpected site emergencies (e.g., leaks, fire alarms) calmly and effectively.
Your Fixed Rota
Monday: 22:00 - 06:00 (Night)
Wednesday: 14:00 - 22:00 (Late)
Saturday: 06:00 - 22:00 (Day shift with flexible start, e.g., 08:00-20:00 / 09:00-21:00)
Sunday: 14:00 - 22:00 (Late) (Includes a 1-hour daily break with extra shifts/overtime available).
What We Are Looking For
Background in Residential Concierge, Hotel Reception, Front of House, Luxury Retail, or Premium Customer Service.
Outstanding communication skills with a polished, professional approach.
Strong problem-solving skills and the confidence to manage site emergencies.
Reliability, punctuality, and a strong sense of team pride.
Ready to advance your career with a industry-leading employer? Apply today with your CV.
Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.
Candidates must be eligible to live and work in the UK.
For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business
Salary description
£29000.00 - £29001.00 per year