Salary: Up to £80,000
Location: Westminster, London
Sector: Technical Facilities Management
Background: M&E / Engineering
Environment: Large Static Site
The Opportunity
We are currently recruiting for an experienced Account Manager to take responsibility for the delivery of a major technical facilities management contract based at a large static site in Westminster.
This is a high-profile opportunity for an experienced FM professional with a strong M&E background, excellent client-facing skills and the ability to lead a complex technical operation.
Key Responsibilities
* Take overall responsibility for the successful delivery of the technical FM contract.
* Act as the senior client-facing contact, developing and maintaining strong stakeholder relationships.
* Lead the technical and facilities management operation across the site.
* Manage engineering teams, technical staff and specialist contractors.
* Oversee all planned preventative, reactive and statutory maintenance activities.
* Ensure M&E systems and building services are maintained safely and efficiently.
* Monitor contractual KPIs, SLAs and service performance.
* Manage contract budgets, financial performance and commercial reporting.
* Lead regular client meetings and provide detailed operational and performance reports.
* Ensure full compliance with statutory, health & safety and technical requirements.
* Manage subcontractors and supplier performance.
* Oversee projects, remedial works, lifecycle replacements and asset improvements.
* Develop and implement continuous improvement initiatives.
* Manage operational risks and ensure robust contingency and business continuity arrangements.
* Lead a culture of high performance, accountability and excellent customer service.
About You
* Proven experience as an Account Manager within Technical Facilities Management.
* Strong M&E engineering background.
* Experience managing a large or complex static site.
* Strong understanding of technical FM, statutory compliance and building services.
* Proven experience managing engineering teams and specialist contractors.
* Strong commercial and financial management experience.
* Excellent client-facing and stakeholder management skills.
* Confident managing senior client relationships and operational teams.
* Strong leadership, communication and problem-solving skills.
Salary: Up to £80,000
This is an outstanding opportunity for an experienced Tech
Salary description
£75000.00 - £80000.00 per year