Location: London and surrounding areas
Contract: Full-time, Permanent
Salary: GBP40,000-GBP48,000 per annum, depending on experience and technical capability
Working Hours: Summer: 08:00-17:00 | Winter: 08:00-18:00, with a 1-hour unpaid lunch
Benefits: Company van and fuel card, uniform/PPE, PDA/mobile equipment, pension, training and certification renewal support
About the Role:
We are looking for an experienced Domestic Gas & Technical Engineer to join a busy Housing Association team, delivering high-quality gas, heating and hot-water services across occupied homes, void properties and residential environments throughout London and the surrounding areas.
This is a varied field-based role combining responsive repairs, planned servicing, gas safety compliance, fault finding, installation and replacement work, alongside more complex technical diagnosis and support.
Key Responsibilities:
· Service, maintain, diagnose and repair domestic boilers, water heaters, heating systems and associated plumbing components.
· Work on combi, system and heat-only boilers, cylinders, pumps, valves, radiators, controls, expansion vessels and pipework, including vented and unvented hot-water systems within competence.
· Carry out responsive breakdowns, planned servicing, preventative maintenance, installations, replacements, upgrades, commissioning and recommissioning.
· Complete CP12/Landlord Gas Safety Records and required gas-safety checks within qualification and registration scope.
· Take ownership of complex, repeat and intermittent heating and hot-water faults, using structured, evidence-led diagnostics and identifying root causes.
· Diagnose across the complete heating system, including boilers, controls, wiring, pumps, valves, cylinders, sensors, thermostats, expansion, circulation and system condition.
· Interpret fault codes, technical literature, wiring diagrams and system schematics, using appropriate diagnostic and test equipment.
· Diagnose heating controls and electrical components within competence, recognising limitations and escalating specialist electrical work when required.
· Carry out gas-safety, combustion, pressure, flue, ventilation and soundness checks, identify unsafe conditions and apply relevant safety procedures.
· Stop work and escalate immediately where there is serious gas, carbon monoxide, flue, ventilation, electrical or competency-related safety risks.
· Complete technical inspections, root-cause reviews, quality investigations and technical audits, identifying recurring faults, trends and training needs.
· Maintain accurate, factual and audit-ready records, including readings, photographs, fault codes, tests, diagnosis, parts used, work completed and follow-on recommendations.
· Provide clear technical scopes, quotations, handovers and evidence for further works, approvals, warranty claims and escalations.
· Communicate professionally with residents, treating people, homes and belongings with respect while maintaining high standards of housekeeping.
· Demonstrate safeguarding awareness and report welfare, safeguarding or unsafe-living-condition concerns through appropriate channels.
· Participate in out-of-hours callouts and respond effectively to heating, hot-water and gas-safety emergencies.
· Prioritise safety, vulnerable residents, risk containment and service restoration, making systems safe and completing repairs where reasonably achievable and authorised.
· Provide clear technical handovers where repairs cannot be completed, including temporary measures, parts, risks and required follow-on works.
Essential Requirements:
· Current Gas Safe registration through the employing business and in-date domestic ACS qualifications appropriate to the work undertaken, including CCN1 and CENWAT, with HTR1, CKR1 and MET1 as applicable.
· Proven experience servicing, maintaining, fault-finding and repairing domestic boilers and heating systems.
· Strong practical experience with combi, system and heat-only boilers.
· Good knowledge of heating controls, S-plan/Y-plan systems, pumps, motorised valves, cylinders, expansion, circulation and system pressure.
· Strong understanding of domestic gas safety, combustion, flues, ventilation, gas pressures and soundness testing.
· Ability to interpret manufacturer instructions, technical literature and wiring diagrams.
· Competence in systematic fault finding and root-cause diagnosis.
· G3 Unvented Hot Water qualification, or willingness and ability to obtain this within an agreed period.
· Full UK driving licence.
· Strong written and verbal communication skills.
· Comfortable using mobile job-management systems such as BigChange or equivalent.
· High standards of health and safety, workmanship, timekeeping and professional conduct.
· Experience working in occupied housing, social housing, housing association or local-authority environments is highly desirable.
To apply, please submit your CV for consideration
Salary description
£40000.00 - £48000.00 per year