Branch Operations Manager

Aka Recruitment

are proud to be working with a successful

automotive aftermarket parts business

to bring you this exciting

Parts Branch Operations Manager

position based in

Derby

. Working within a busy and established branch, you will take responsibility for the smooth and efficient day-to-day operation of the branch, ensuring high standards across customer service, stock control, team performance, health & safety and operational efficiency. This is a fantastic opportunity for an experienced automotive parts professional looking to take the next step in their career, with a

competitive salary starting at £35,000k, bonus opportunities and excellent long-term career prospects

.

Job Duties Include:

Take overall responsibility for the day-to-day operational performance of the branch.

Lead, motivate and develop the branch team to deliver excellent customer service and operational standards.

Ensure the branch operates efficiently, with a strong focus on productivity, accuracy and profitability.

Oversee stock management, ensuring accurate stock levels, effective ordering and minimal stock discrepancies.

Monitor goods-in and goods-out processes, ensuring parts are received, stored and dispatched correctly.

Ensure customer orders are processed accurately and delivered within agreed timescales.

Work closely with the sales team to ensure strong communication between sales, warehouse and delivery operations.

Monitor branch KPIs and identify opportunities to improve efficiency, service levels and overall performance.

Manage and resolve operational issues quickly and effectively.

Maintain strong relationships with trade customers, suppliers and internal departments.

Ensure the branch is maintained to a high standard, including warehouse, trade counter and customer-facing areas.

Take responsibility for Health & Safety, ensuring all branch procedures and company policies are followed.

Support recruitment, onboarding, training and development of branch employees.

Coach and mentor team members, encouraging a positive, accountable and high-performing culture.

Assist with implementing company initiatives, operational improvements and new processes.

Monitor branch costs and resources, ensuring the operation remains commercially efficient.

Work closely with senior management to achieve wider business objectives and continuously improve branch performance.

Requirements:

Previous experience within the

automotive aftermarket, motor factor or automotive parts industry

.

Experience in a

Branch Manager, Operations Manager, Parts Manager, Assistant Branch Manager

or similar position.

Strong knowledge of automotive parts, branch operations and aftermarket processes.

Proven experience managing and developing a team.

Strong understanding of stock control, warehouse processes and logistics.

Excellent organisational and problem-solving skills.

Strong commercial awareness with an understanding of branch performance, costs and profitability.

Excellent communication and customer service skills.

Ability to remain calm and effective in a busy, fast-paced environment.

Good IT skills and experience using branch management or stock control systems.

Full UK Driving Licence.

Reasons to Apply:

Competitive basic salary with

performance-related bonus opportunities

.

Join a successful and established business within the automotive aftermarket.

Genuine opportunity to take ownership of branch operations.

Excellent career progression opportunities.

Supportive and experienced senior management team.

Ongoing product, operational and leadership training.

Opportunity to make a genuine impact on branch performance.

Friendly and professional working environment.

Stable, long-term opportunity within a growing automotive business.

This is an excellent opportunity for an experienced

Parts Branch Operations Manager

looking to take the next step within the automotive aftermarket. If you're a strong people leader with a passion for operational excellence, stock management and customer service, this could be the perfect opportunity for you.

If you're looking for a role where you can take ownership of a busy branch, develop a high-performing team and make a genuine difference to the day-to-day operation, we'd love to hear from you.

To apply for this role please send your CV in confidence to us here at Aka Recruitment, job reference Aka3663