EMEA Learning Architect

EMEA Learning Architect

Length: Initially 6 months

Rate: £427 per day

Location: Central London

Status: Inside IR35

Hours: 35 hours per week

Working Pattern: Hybrid - 3 days in the London office, 2 days remote

Client: A leading global software and digital technology company

Key Responsibilities

· Design tailored, role-based learning journeys using instructor-led training, certifications, on-demand learning and cohort-based programmes

· Assess customer goals, user roles, workflows and skills gaps to identify learning and enablement requirements

· Develop learning strategies that support product adoption, implementation milestones and successful use-case delivery

· Act as a trusted advisor to customers, helping them maximise the value of their learning and technology investment

· Work closely with Customer Success Managers, Consulting teams and Delivery Managers to align training with wider delivery plans

· Use data and customer insights to identify risks, improve engagement and recommend appropriate interventions

· Engage confidently with senior stakeholders and translate technical requirements into clear, business-focused language

· Participate in customer meetings and business reviews to demonstrate progress and identify future learning requirements

· Provide structured feedback to curriculum, content and delivery teams to support continuous improvement

Essential Experience

· Strong experience designing learning strategies, learning journeys or enablement programmes within a technology-led environment

· Customer-facing experience within consulting, professional services, customer success or delivery

· Experience supporting technology adoption, organisational change or customer enablement

· Strong stakeholder management skills, including experience working with senior customer stakeholders

· Ability to translate technical concepts and requirements into clear, non-technical language

· Analytical and data-driven approach to measuring engagement, readiness and adoption

· Functional knowledge of Adobe Experience Cloud solutions or comparable enterprise cloud technology

· Experience working across multiple teams including consulting, customer success, delivery and training functions

Desirable Background

· Previous experience working for, or supporting customers of, major technology organisations such as Adobe, Microsoft, Google or similar

· Experience within a professional services or technology consulting environment

· Experience working in a fast-paced organisation where technology adoption and customer value are key success measures

· Knowledge of enterprise learning platforms, certifications, instructor-led learning or on-demand learning programmes

Important Information

· Candidates must be UK-based with the right to work in the UK

· The role requires 3 days per week in the Central London office and 2 days remote

· There will be a two-stage interview process

A full job description will be shared with successful applicants who progress through the initial application stage

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*Rates depend on experience and client requirements