Location: Grimsby, North East Lincolnshire
Employer: Health Now Complex Care
Role: Complex Care Support Worker
Hours: 12-hour shifts – days and nights
Contract: Bank / 0-hour contract
About the Role
Health Now Complex Care is looking for experienced and compassionate Complex Care Support Workers to join a specialist care package in Grimsby.
This is an opportunity to work as part of a dedicated care team supporting an individual with complex care needs within their own home.
We are looking for reliable, caring and confident support workers who are comfortable providing hands-on care and following detailed care plans, while promoting the individual's dignity, independence and quality of life.
Key Responsibilities
As a Complex Care Support Worker, your responsibilities will include:
Providing person-centred care and support within the individual's home.
Following the individual's care plan, risk assessments and clinical guidance.
Supporting with personal care and daily living activities.
Monitoring and reporting any changes in presentation, health or wellbeing.
Supporting with mobility and transfers where required.
Working alongside other members of the care team to provide consistent and safe care.
Maintaining accurate and timely care records.
Communicating effectively with family members, colleagues and healthcare professionals.
Promoting dignity, choice, independence and wellbeing at all times.
Following Health Now Complex Care's safeguarding, health and safety and infection prevention procedures.
What We're Looking For
We are looking for support workers who have experience working within complex care, supported living, residential care or community/home care environments.
You should be:
Compassionate and person-centred.
Reliable and punctual.
Confident working as part of a team.
Comfortable working long shifts.
Able to follow care plans and clinical instructions.
Confident communicating with colleagues and healthcare professionals.
Committed to providing high-quality care.
Able to demonstrate good understanding of safeguarding and professional boundaries.
Desirable Experience
Experience of working with individuals with complex physical health needs would be highly desirable.
Previous experience with:
PEG care
Tracheostomy care
Moving and handling
Personal care
Complex medication
Enteral feeding
Clinical monitoring
Community/home care
would be advantageous.
Full training and competency sign-off will be provided where required, subject to the needs of the package.
Shift Pattern
The package operates on 12-hour shifts, including:
Day shifts
Night shifts
Weekdays
Weekends
We are looking for staff who can offer regular availability and provide consistency within the care team.
Training & Compliance
All staff must complete Health Now Complex Care's recruitment and compliance process before commencing work.
Depending on the requirements of the package, staff may be required to complete relevant training and competency assessments before working independently.
What We Offer
Competitive hourly rates.
Flexible bank work.
12-hour shifts.
Ongoing support from the Health Now Complex Care team.
Specialist complex care training and competency support.
The opportunity to develop your experience within complex care.
A supportive and experienced care team.
How to Apply
If you have experience in complex care and are looking for an opportunity to work within a specialist home-care package in Grimsby, we would love to hear from you.
Please apply with an up-to-date CV and a member of the Health Now Complex Care recruitment team will be in touch
Salary description
£12.80 - £14.35 per hour