Quality Supervisor

Quality Supervisor

Trefriw, North Wales | Permanent | Competitive Salary + Benefits

Are you an experienced QA/QC professional looking for a role where you can make a real impact on quality culture, compliance, and continuous improvement?

We are seeking a QA/ QC Supervisor to join a growing healthcare manufacturing site in Trefriw, leading a small team of two direct reports while playing a pivotal role in maintaining GMP standards across production, warehousing, and laboratory operations.

This is an excellent opportunity for someone with a strong quality background within pharmaceutical, healthcare, food, nutraceutical, or regulated manufacturing environments who enjoys combining hands-on quality activities with leadership and process improvement.

The Role

Reporting into the Head of Quality, you will be responsible for overseeing site QA/ QC activities, ensuring products, processes, and systems remain compliant with GMP requirements while supporting operational efficiency and continuous improvement initiatives.

Key responsibilities include:

* Supervising and developing a team of two QA/QC professionals.

* Managing day-to-day QA/QC activities across the site.

* Reviewing manufacturing batch records and quality documentation.

* Authorising the release of raw materials, packaging components, and finished products.

* Investigating customer complaints, deviations, and quality incidents, driving robust root cause analysis and CAPA implementation.

* Managing the site's Quality Management System (QMS).

* Conducting GMP and GDP audits across manufacturing and warehouse operations.

* Supporting environmental monitoring, water testing, and sampling programmes.

* Coordinating external laboratory testing activities.

* Delivering GMP training and promoting a strong quality culture throughout the site.

* Leading continuous improvement and quality compliance projects.

* Supporting validation activities and HACCP processes where required.

* Producing quality metrics and reports for senior management.

About You

We are interested in hearing from quality professionals who can demonstrate:

* Significant previous experience within a QA/QC role in a regulated manufacturing environment.

* Prior leadership experience , whether through direct management or indirect supervision.

* Strong working knowledge of GMP and quality management systems.

* Experience investigating deviations, complaints, and quality incidents.

* Excellent problem-solving, analytical, and report-writing skills.

* Strong communication skills with the ability to build relationships across all areas of a business.

* A proactive approach to continuous improvement and driving quality standards.

* The ability to prioritise effectively and manage a varied workload.

Desirable Experience

* Degree qualification in a scientific discipline.

* Experience within pharmaceuticals, food supplements, healthcare products, bottled water, or similar regulated industries.

* Knowledge of GDP, GLP, HACCP, and Quality Risk Management principles.

* Continuous Improvement training or experience leading change initiatives.

What's on Offer?

* Permanent position based in the beautiful surroundings of Trefriw, North Wales.

* Opportunity to lead and develop a small quality team.

* A highly visible role with significant influence across site operations.

* The chance to drive quality improvements and shape site quality culture.

* A collaborative and supportive working environment with opportunities for professional growth and development.

If you're passionate about quality, compliance, and continuous improvement, and are looking for an opportunity to make a lasting impact within a regulated manufacturing environment, we'd love to hear from you