We are seeking an experienced and dynamic Account Director (Software) to lead our client facing relationship efforts and drive business growth. This role requires a strategic thinker with a strong background in sales consulting, account management and business development.
The ideal candidate will have a sound knowledge of the Retail sector, excelling in business outcome driven sales negotiation as well as managing complex software accounts, ensuring the achievement of set KPI's, OKR's and Sales quota whilst fostering long-term client partnerships.
Joining the Retail 247 team as a key individual, you will oversee client engagement strategies, develop new opportunities through GTM positioning and ensure exceptional service delivery across all client accounts.
The role requires a consultative approach, strong commercial acumen and the ability to engage with C-Suite and senior business leaders to understand their strategic objectives and align software solutions to business outcomes.
The successful candidate will serve as a trusted advisor to customers while leading account strategy, revenue growth initiatives and cross-functional engagement across Sales, Customer Success, Product, Delivery and Support teams.
What you will be doing
In this pivotal role, you will lead from the front, managing a portfolio of enterprise clients while championing their needs and aligning solutions with their strategic goals. You’ll work closely with internal teams to support account growth, ensure customer success, and contribute to overall sales ambitions.
Develop and implement strategic account plans for key clients
Build and nurture relationships with senior stakeholders, including C-Suite executives
Identify opportunities for upselling, cross-selling, and new business growth
Lead negotiations and manage contract renewals
Coordinate and oversee customer reviews and strategic planning sessions
Collaborate internally to deliver a seamless customer experience
Mentor and guide Account Managers to ensure best practices are followed
Maintain expert knowledge of R247's software solutions and industry trends
What we are looking for
We are seeking a proactive, results-driven individual with a proven track record in software account management and sales. You will thrive in a fast-paced environment and possess the confidence to engage with senior decision-makers effectively.
Experience managing SaaS or software accounts, with a focus on retention and growth
Experience dealing with enterprise clients and C-suite stakeholders
Strong commercial negotiation and contract management skills
Evidence of achieving or exceeding revenue targets
Excellent communication, presentation, and stakeholder management skills
Proficiency with CRM tools such as Salesforce, Dynamics, or HubSpot
Relevant qualifications in Business, Technology, or related fields are preferred
This is an unmissable opportunity to join a forward-thinking, expanding company offering a competitive salary and benefits package. If you’re ready to make a strategic impact and grow your career in software sales, don’t miss out on this exciting role.
Other roles you may have applied for:
Key Account Manager, Sales Manager, Key Account Director, Software Sales Consultant, Software Account Manager, Strategic Account Director
Salary description
£60000.00 - £70000.00 per year