Client Details
A global Professional Services company
Description
A great opportunity to join a market-leading international organisation at a pivotal stage of its customer growth journey. With significant investment being made in marketing, technology and client experience, you'll have the chance to shape programmes that directly influence retention, loyalty and revenue growth across a large and established customer base.
This position offers a broad remit that combines strategy, customer insight, commercial growth and stakeholder engagement. You'll work closely with senior leaders across marketing, sales and advisory teams, giving you visibility and influence across the business
The role provides the opportunity to:
Take ownership of customer lifecycle strategy and make a measurable commercial impact
Build and deliver high-profile client engagement programmes that strengthen customer relationships
Use data, insight and technology to drive smarter marketing decisions and continuous improvement
Partner with senior stakeholders across multiple functions and markets
Develop expertise in customer retention, loyalty and growth within a complex B2B environment
Join a well-established organisation with a strong reputation, international reach and ambitious growth plans
Gain exposure to strategic initiatives that can accelerate your career into senior customer marketing, client growth or CRM leadership roles
Profile
We are looking for a commercially minded marketing professional with experience developing and delivering customer-focused programmes within a complex B2B environment (Professional Services, Finance, Technology)
Experience needed:
Experience in customer marketing, lifecycle marketing, retention marketing or client engagement
Extensive B2B marketing experience in Professional Services, Finance, Technology (These industries are essential)
A strong understanding of customer journey planning and relationship-building strategies
The ability to use data and customer insight to inform decision-making and drive results
Experience working with CRM platforms and marketing automation tools
Excellent stakeholder management skills and the ability to influence across multiple functions
Strong project management capabilities with the ability to manage multiple initiatives simultaneously
A results-oriented mindset with a focus on measurable commercial outcomes
Job Offer
£65k - £70k + Bens
Fully remote role (Must be based in the UK)
Occasional travel to London needed for meetings/events
Salary description
£65000.00 - £70000.00 per year