Salary: £30,000 to £35,000
Hours: Monday to Friday 8am to 5:30pm
Location: Strood
About Your New Company
We are recruiting on behalf of a well-established specialist supplier of hydraulic hoses, fittings and associated hydraulic products, supporting customers across a wide range of industrial and engineering applications. The business provides a comprehensive range of products and technical solutions, combining product expertise with a strong focus on customer service and reliable supply.
This is an excellent opportunity to join a growing technical organisation where you will work closely with customers to understand their requirements, provide product advice and help deliver the right hydraulic solutions for their applications.
Key Responsibilities
Manage customer enquiries via telephone, email, website and live chat, providing professional and timely support.
Understand customer requirements, provide technical advice and recommend suitable products and solutions.
Prepare quotations, process orders and follow up enquiries accurately to maximise sales opportunities.
Develop existing customer relationships while identifying opportunities for new business, upselling and cross-selling.
Liaise with suppliers and internal teams to source products and ensure orders are fulfilled efficiently.
Maintain accurate CRM records and support continuous improvement through customer feedback and effective administration.Skills & Experience Required
Previous experience in technical sales, internal sales, customer service or a similar commercial role.
Excellent verbal and written communication skills, with a confident and professional approach to customers and suppliers.
Strong organisational skills, attention to detail and the ability to manage competing priorities in a busy environment.
Confident using Microsoft Office, CRM systems, email and other online platforms.
Commercially aware, numerate and proactive, with strong problem-solving and negotiation skills.
Experience within hydraulics, pneumatics, engineering or an industrial environment would be advantageous, although not essential.Benefits
Competitive salary
Annual leave plus bank holidays
Company pension and wellbeing support
Employee benefits and rewards platform
Cycle to Work and volunteering schemes
Full training and ongoing career developmentNext Steps
If you're an experienced Technical Sales Advisor looking for your next opportunity within a technical or engineering-led environment, apply today for more information
Salary description
£30000.00 - £35000.00 per year