The Opportunity
An opportunity to join one of the market leaders in professional support services in Europe has arisen due a result of new mobilisations and continued growth. We are looking for an experienced Contract Cleaning Manager who can manage 5 sites in Aberdeen for a corporate client account. This is an opportunity to join an international brand that truly values their people and offers career and personal development to all their employees.
The Package
* £26,000 - £30,000 basic
* Bonus
* Car Allowance/Company Car
* 35 days holiday per year (including bank holidays)
* Site based at 5 locations
* Monday to Friday – managing shifts running from 6am to 9pm
Main Responsibilities of a Contracts Manager
* Contract Management of cleaning staff
* The Contracts Manager will ensure the cleaning service delivery specification is implemented and adhered to.
* Regular client liaison: plan and implement a visitation programme to monitor cleaning standards and client satisfaction in all contracts, via the Quality Service Level Indicator/ECAT procedure.
* To ensure all client queries and complaints are dealt with in a timely and effective manner.
* To ensure adequate supplies are onsite.
* To recruit, induct and train new staff.
* To resolve any disciplinary/ grievance matters in line with company policy and procedure.
* To provide ongoing guidance, coaching and training to cleaning staff.
The Person
* Experience in managing commercial cleaning accounts
* Strong management style with experience in recruitment, on-boarding, training and development
* Passionate about people
* Health and Safety qualification or experience in this area
* Client liaison experience
* Full clean driving licence
Why Work for Us
* Ethical Business, always looking to reduce our environmental impact and our use of the planet’s resources.
* Equal Opportunities Employer who promotes diversity.
* Innovative Approach to the Employee Journey
* A defined purpose-driven set of values helps our employees understand what we stand for and fosters the shared sense of responsibility and family-feel to our business
Salary description
£26000.00 - £30000.00 per year