Service Advisor

SERVICE ADVISOR
Location: Swindon
Salary: £35,000 OTE
Job Type: Full-Time, Permanent

LOOKING FOR A ROLE WHERE YOU CAN EARN £35,000 OTE WHILE BUILDING A LONG-TERM CAREER IN A MODERN DEALERSHIP?
This is an excellent opportunity for an experienced Service Advisor, or a customer-focused individual looking to develop a career within the automotive industry. You will join a professional aftersales team within a modern dealership environment, working closely with customers, Vehicle Technicians and the Parts Department.
With excellent training, genuine career progression and a strong benefits package, this role offers more than just the day-to-day Service Advisor position.
 
WHAT'S IN IT FOR YOU
·£35,000 OTE
·30 days annual leave including Bank Holidays
·Additional day off for your birthday
·Excellent career progression and development
·Manufacturer and brand-specific training
·Long service and loyalty awards
·Life assurance at 3x annual salary
·Employee Assistance Programme with 24/7 support
·Pension scheme with employer contributions
·Cycle to Work scheme
·Eyecare voucher scheme
·Online rewards platform with retail discounts
·Referral scheme
·Staff discounts on vehicles, servicing, MOTs and parts
·Ongoing coaching, training and development
 
THE ROLE
As a Service Advisor, you will be the main point of contact for customers while their vehicle is with the dealership.
Your responsibilities will include:
·Booking vehicles in for servicing, maintenance and repair work
·Keeping customers updated throughout the workshop process
·Liaising closely with the Workshop and Parts Department
·Explaining additional work requirements and associated costs
·Scheduling and recording workshop activity
·Preparing job cards, orders and invoices
·Supporting aftersales administration and file auditing
·Maintaining accurate customer and vehicle records
·Delivering an excellent customer experience from booking through to collection
 
ABOUT YOU
You will be a confident and professional individual with excellent communication and organisational skills.
Previous Service Advisor, Aftersales Advisor or automotive customer service experience would be highly beneficial, although candidates from other customer-focused or premium environments will also be considered.

You will ideally have:
·Experience within a Automotive Service Advisor Role
·Excellent communication and interpersonal skills
·Strong administration and time-management ability
·A proactive and flexible approach
·The ability to work effectively as part of a team
·Good attention to detail
·A full UK driving licence
 
APPLY TODAY
This is a fantastic opportunity for a customer-focused individual looking to join a successful dealership with excellent training, benefits and long-term progression.
For more information or to apply to Service Advisor Vacancy, please contact Kieran at Auto Skills UK quoting Job Reference: 54584