We are currently supporting a growing organisation that is looking for a hands-on NetSuite Systems Support Consultant to join the business on an initial 3-month contract.
This is a broad, business-facing role combining day-to-day NetSuite support with reporting, process improvement, automation and ongoing system optimisation. You will work closely with Finance and wider business stakeholders to resolve issues, improve the user experience and identify opportunities to make better use of the platform.
The Role
Key responsibilities will include:
- Providing day-to-day NetSuite support and resolving business queries and system issues through a structured ticketing process.
- Investigating recurring transaction and data issues across AP, AR, Purchase Orders, vendor bills, journals, payments, Fixed Assets and intercompany processes.
- Building and validating saved searches, reports and analytics, particularly those supporting Finance and Balance Sheet reconciliations.
- Troubleshooting reporting discrepancies, including foreign currency and exchange rate-related reporting issues.
- Building and improving role-specific dashboards for users across Finance and the wider business, including PO raisers and approvers.
- Supporting an initial review of the current NetSuite environment and helping identify key gaps, priorities and opportunities for improvement.
- Identifying manual Finance processes that could be automated using NetSuite workflows, scripts, saved searches and other native functionality.
- Reviewing existing processes, configurations and customisations to identify opportunities to simplify and improve the overall system landscape.
- Working closely with business stakeholders to understand requirements and translate these into practical NetSuite solutions.
What We're Looking For
- Strong hands-on NetSuite experience within a Systems Support, NetSuite Administration or Techno-Functional Consulting role.
- Good understanding of NetSuite Financials and core transaction processes, including AP, AR, Fixed Assets and intercompany.
- Strong experience building and troubleshooting saved searches, reports, dashboards and analytics.
- Experience investigating data and transaction issues within NetSuite.
- Knowledge of NetSuite workflows, automation and native functionality.
- An understanding of SuiteScript and customisation, with the ability to help prioritise technical improvements.
- Strong stakeholder management skills and the ability to work effectively with Finance and non-technical users.
- Comfortable working independently in a hands-on contract environment.
Desirable Experience
- Experience supporting international NetSuite rollouts or localisation projects.
- Knowledge of European e-invoicing requirements.
- Experience assessing third-party applications and identifying opportunities to replace or supplement them with native NetSuite functionality or SuiteApps.
- Experience reviewing existing customisations and identifying opportunities to simplify the system.
- Previous experience working with NetSuite Support to investigate and resolve performance issues.