Position Title: Client Services Coordinator
Reporting To: Retail Director
Full time, permanent
Location: Halcyon Gallery, Central London (5 days per week On-site)
Purpose of the Role
The role sits at a critical juncture, advising and supporting our Art Consultants in order for them to execute successfully with clients. This team is the centre point for client activity, and requires coordination between Operations, the Creative team, the Sales team, and other teams as necessary, to ensure we maximise all opportunities.
Key Responsibilities
Track and follow up on client transactions
Monitor transaction progress and resolve bottlenecks
Track artwork availability, reservations, and stock status
Arranging sales presentations with the Creative team
Coordinate with stock teams on artwork movement
Assist with invoicing preparation and liaise with Accounts
Monitor payment status and support query resolution
Prepare reports, documents, and meeting materials
Maintain accurate filing and database records
Identify and improve internal workflows across departments
Measures of Succcess
Accurate and timely completion of client-related tasks
Smooth coordination between Sales, Stock, and Accounts
Efficient invoicing and payment processes
Strong organisation and visibility across active transactions
Professional and responsive communication
Key Skills & Experience
Strong coordination or Client Services experience (3+years)
Excellent communication and interpersonal skills
Very strong English language skills, both written and verbal
Team player
Highly organised with strong attention to detail
Strong numerical accuracy
Ability to manage multiple priorities
Proficiency in Microsoft Office
Advantageous but not essential:
Additional languages
Interest in the Art Market
All candidates must have the right to work in the UK, please note that we are unable to provide visa sponsorship.