Why Birdeye?
Birdeye is the leading agentic marketing platform for multi-location brands.
Companies like H&R Block, Aspen Dental, and Caesars Entertainment use Birdeye to manage marketing across thousands of locations - from how they get found, to how they convert, to how they retain customers. Our platform replaces disconnected point tools with AI agents that execute work at the location level - responding to reviews, updating listings, publishing content, and driving conversions.
Backed by Marc Benioff, Jerry Yang, and Accel-KKR, Birdeye was named to G2’s 2026 Best Agentic AI Products list - appearing alongside the world’s leading AI companies. We’re expanding rapidly into enterprise, with growing adoption across large, multi-location brands.
What You’ll Do
Birdeye is looking for an Internal Recruiter to join our HR department and help manage our full-cycle recruiting processes. This individual will be responsible for identifying current and future hiring needs, advertising job openings online, and helping provide a positive candidate experience. To be successful in this role, you should have previous experience and success in sourcing, interviewing, and evaluating candidates in a SaaS organization. This role reports to the US Manager of Talent Acquisition.
Responsibilities
- Manage the candidate process, from sourcing to the transition to onboarding, to ensure a thorough, streamlined, and engaging candidate experience.
- Evaluate skill level and culture fit, make salary recommendations, and manage the offer phase.
- Ensure the hiring team’s collaboration and preparedness throughout the interview and offer process; foster the timely exchange of information.
- Leverage ATS reporting functionality to communicate candidate pipelines and recruiting status as appropriate.
- Implement innovative and proven strategies to source a highly qualified and diverse candidate pool; proactively research and investigate new ideas and tools to source passive candidates.
- Participate in employer branding initiatives and other ad hoc projects and responsibilities as assigned.
Requirements
- Hybrid In-Office work environment - Working Tues, Weds, & Thurs in our London-based office (WeWork, 8 Devonshire Square, London EC2M 4YJ, United Kingdom)
- 3-5 years of experience in full-cycle recruiting
- Demonstrated success recruiting sales/GTM positions
- Experience working in a fast-paced startup environment a plus; exceptional verbal/written/persuasive communication skills
- Results-oriented, consistently exceeds established metrics and goals
- Experience in advanced, innovative sourcing and engaging passive candidates
- Deep understanding of recruiting and sourcing tools
- Thrives in a fast-paced environment
- Comfortable working and communicating with a global team
- Appreciates collaborating with stakeholders in person and owning recruiting metrics
Why You’ll Join Us
At Birdeye, we are relentless innovators driven by a singular goal: to lead our category with unparalleled excellence. We don't just set goals – we surpass them. We're a team of doers who roll up our sleeves and get the job done, delivering on our promises with unwavering dedication. Working here means embracing a culture of action and accountability, where every person is empowered to make an impact. We don't just talk about making a difference – we make it happen.