Reception Administrator

Reception Administrator

Northampton | Permanent | Hours 8AM – 5PM Monday – Friday | Salary – Up to £27,000 per annum

Are you friendly, organised and confident dealing with people? Do you enjoy a role where no two days are exactly the same?

We’re looking for a Reception Administrator to join our client’s team in Northampton.

You’ll be the first point of contact for employees, visitors and customers, so your personality, professionalism and people skills will really make a difference. Working as part of the Operations team alongside another reception colleague, you’ll play a key role in keeping the front of house running smoothly.

What will you be doing?

Your day could include:

Welcoming visitors and creating a fantastic first impression
Answering and directing calls quickly and professionally
Managing the central email inbox and responding to enquiries
Sorting and distributing incoming and outgoing post
Updating the CRM with new contacts and information
Exporting data into Excel for reporting
Creating cart links to help make the customer buying journey easier
Supporting site security and ensuring the reception area remains safe and secure
Keeping reception looking professional, welcoming and presentable
Providing general administrative and operational support to the wider teamWhat our client is looking for?

We’re looking for someone who is naturally warm, helpful and professional and who enjoys being around people.

You’ll ideally have previous experience in reception, administration, customer service or an office environment, but this isn’t essential. If you have the right attitude, transferable skills and a willingness to learn, we’d love to hear from you.

You’ll need to be:

Friendly, approachable and confident
Professional and well-presented
Organised with excellent attention to detail
Comfortable using IT and Microsoft Office
A confident communicator with strong written and spoken English
Calm and professional when things get busy
Reliable, self-motivated and able to use your own initiative
Happy working independently and as part of a teamWhat’s in it for you?

Up to £27,000 per annum, depending on experience, plus a fantastic benefits package:

33 days annual leave, including bank holidays
Hybrid working opportunities following successful probation, where applicable
Ongoing training and development
Free food onsite
Free onsite parking
Employee Assistance Programme
Mental Health First Aiders
Subsidised flu vaccinations
Subsidised optical care for DSE users
Annual enrolment into the company healthcare cash plan
Family-focused working environment
Regular social events, including summer BBQs and Christmas parties
Flexible working opportunities where possibleReady for your next move?

Apply today to discuss further with Gabriella Saunders at ACS Staffing Solutions