Responsibilities:
* Responsible for resenting complex quality data, engineering information and/or policy/procedure details in a customer-facing environment
* Prepare, manage and analyse complex quality data; must be able to utilize inputs from multiple systems and business entities
* Perform multifaceted root cause analysis through direct customer or vendor interaction and support in issue resolution with speed and accuracy
* Identify process improvement opportunities, participate process flow creation, interview process stakeholders for efficient process creation; also identify training needs and impart trainings
* Develop and implement program controls, work instructions, SOPs, policies and systems for Operations, Sales and other departments within the lean quality management system
* Report observations / problems clearly and concisely and takes appropriate actions.
* Provides advanced technical leadership skills within the department and support of quality analyst work
* Delivers project management, writing, coordination, and execution of continuous improvement tasks, with emphasis on technical activities
* Address customer requests for approved supplier information; manage and complete customer surveys, questionnaires and requests for documentation
* Plan, conduct and execute more complex assignments, reviewing progress and evaluating results
* Conduct gap assessments to new and existing standards
* Present and provides direction to management and potentially executive leadership
* Determine and communicate corrective action requirements and internal processes
* Perform standard product quality inspection and associated documentation as applicable
Requirements
* Relevant statistical, operations, quality, supply chain management experience
* Excellent analytical and writing skills
* Work may require excessive bending or stooping.
Skills
Required Skills
* Communication
* Problem Solving
* Teamwork
* Time Management
Attention to Detail
Nice to Have
* Leadership
* Project Management
* Analytical Thinking
* Adaptability
Salary description
£29000.00 - £33000.00 per year