Key Responsibilities:
- Support the team's day-to-day product operations, including mobile product design, product testing and acceptance.
- Support product delivery and assist in resolving technical and product-related issues for key customers.
- Liaise with suppliers in Europe and China, supporting supplier development and relationship maintenance, as well as product procurement and settlement processes.
- Assist with platform operations, including system configuration, SIM management and configurable workflow processing.
- Conduct competitor research, collect and analyse business data, and support platform operations and optimisation.
Requirements:
- Bachelor's degree or above, preferably in Telecommunications Engineering, Computer Science, Electronic Information Engineering, Network Engineering, Information Management or a related discipline.
- Strong learning, communication, coordination and execution skills, with the ability to proactively drive collaboration across departments and with external suppliers.
- Strong logical and analytical skills, with the ability to independently identify and analyse issues relating to products, platforms or business operations and drive them through to resolution.
- A good understanding of mobile telecommunications. Previous internship or work experience in telecommunications, internet product operations, IT system operations or project management is preferred.
- Good data analysis skills, with proficiency in Microsoft Excel and other office software for data organisation, reporting and analysis. Knowledge of SQL or other data analysis tools is preferred.
- Strong written and verbal communication skills in both English and Chinese, with the ability to communicate and coordinate effectively with domestic and international suppliers and business partners.